Tableau, Power Bi, backlog management, roadmap definition, local SAP HR reporting, Workday Prism Analytics, reporting governance standards, access controls, product ownership methodologies, data quality documentation, Workday reporting and dashboards, analytics visualization tools, user story writing, agile delivery practices

Solution Design, Testing, Product Owner, Apis, Agile Product Development, Development, Digital Banking, Product Demos, Market Studies, Presentations, Product Management, Functional System Design, Functional Data Model

Soql, Sales Cloud, Agile Methodologies, UX design principles, Lightning Design System, Salesforce

Slas, Knowledge Articles, Automatic Case Creation and Update rules, Creating out of the box Dynamics views dashboards, Email to Case Creation process, Power Automate Flows, Routing mechanisms, Understanding of the security model of Dynamics CRM, Data Analytics to generate Dashboards and Reporting, Creating Power BI reports, Unified Routing, Scheduling Queues, Omnichannel – Voice Channel integration with CRM

Software Product Management, Scrum, Ux Design, Browser Debugging Tools, Product Management, Drawing Tools, Data Reporting and Analytics

technology governance , control management , , technology platforms , Identity And Access Management, Information Security, Data Governance, Release Management, Risk Management, Governance Trackers, business applications, Application Ownership, Operational Processes, Product Management, Process Documentation, Control Evidence Packages, operational controls