HCLTech is Hiring for Business Operations Analyst-Insurance operations (preferred LOB– Group Benefits, Life, Health)

Interested candidates can walk in for an interview | Freshers are not eligible

Dates: 30th June- 1st July,26

Timing: 11:00 AM - 3:00 PM

Walk-In Address: DoubleTree by Hilton Sector 56, Gurgaon

Work Location: Gurugram

Contact Persons: Navya/Kashish/Anku

Please carry:

2 Updated Resume

1 Passport size

1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

Key Responsibilities

Operational Delivery

Support end-to-end processing of Group Benefits operations, including policy administration, enrolments, and servicing requests
Assist in claims processing and validation, ensuring accuracy and adherence to SLAs
Perform data entry, verification, and reconciliation across systems
Ensure timely resolution of customer and partner queries
Follow standard operating procedures (SOPs) and maintain compliance with regulatory and internal policies
Identify process gaps and support continuous improvement initiatives
Contribute to automation and efficiency projects where applicable
Collaborate with internal teams (Claims, Underwriting, Finance, Customer Service) to ensure seamless operations
Communicate effectively with stakeholders to resolve operational issues
Maintain operational trackers, dashboards, and MIS reports
Analyse basic operational data to highlight trends, errors, and improvement opportunities
Ensure adherence to compliance standards, audit requirements, and data privacy guidelines
Escalate risks, discrepancies, or operational issues in a timely manner

Required Skills & Qualifications

Education

Bachelor's degree in business administration, Finance, Insurance, or related field

Experience

1–6 years of experience in Insurance operations (preferred LOB – Group Benefits, Life, Health)

Preferred Skills

Mega Walkin Drive || Insurance Operations || 30th June- 1st July,26|| Gurugram