Job Summary

We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.

We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a IT QA Engineer, Principal – (Copado & Salesforce) and help us do what we do best: propelling business forward.

Overview: We need a QA Lead with proven extensive experience in Copado Robotic Testing (CRT) and strong release management capabilities to oversee quality assurance processes and release cycles for our Salesforce and automation projects. The ideal candidate must have a balanced mix of experience with Copado Robotic Testing tools, leadership skills, and an expert-level understanding of testing methodologies and release management within the Agile framework. As a QA Lead, you will lead a team of QA engineers, develop and execute test automation and release strategies, and ensure the smooth integration of testing and release management within the CI/CD environment.

In this role you will:

Lead and mentor a team of QA engineers to ensure effective test planning, execution, and reporting.
Roll out and implement Copado Robotic Testing (CRT) for Salesforce automation, focusing on building and maintaining automated test scripts for CI/CD workflows.
Develop and execute test automation strategies to accelerate testing cycles, improve test coverage, and enhance product quality.
Leverage Salesforce expertise to create robust automation solutions tailored to platform-specific workflows, triggers, and customizations.
Oversee the creation of detailed test plans and execution of tests for new releases and ongoing projects, ensuring high coverage across functional and non-functional areas.
Collaborate with DevOps and development teams to integrate automated testing into the CI/CD pipeline, ensuring smooth and efficient deployments.
Track, prioritize, and resolve defects in collaboration with development teams to minimize project impact and ensure high-quality deliverables.
Plan, schedule, and oversee the execution of Salesforce release cycles as the Release Manager, ensuring readiness, managing risks, and coordinating team efforts.
Identify and implement opportunities to improve testing processes, tools, and methodologies for continuous improvement.
Work closely with cross-functional teams, including development, DevOps, and product owners, to align on quality and release objectives.
Define, monitor, and report on key quality metrics to provide visibility into testing outcomes and release readiness.
Conduct training sessions and promote knowledge sharing across teams to enhance automation expertise and adoption of best practices.

Your background:

6+ years of experience in software testing, with at least 2+ years of experience in Copado Robotic Testing (CRT) and Salesforce-related testing environments.
Proven experience in designing and implementing test automation strategies using Copado Robotic Testing and other tools such as Selenium, JUnit, or TestNG.
Strong understanding of Salesforce platforms, including workflows, process builders, triggers, and custom objects.
Demonstrated ability to lead, motivate, and develop QA teams in Agile environments.
Agile & CI/CD Experience: Experience working in Agile/Scrum environments and with CI/CD tools such as Jenkins, Git.
Strong analytical skills and attention to detail with a proactive approach to resolving issues.
Excellent verbal and written communication skills, with the ability to interact with cross-functional teams and stakeholders.
Ability to work closely with development teams, product owners, and other stakeholders to ensure quality is embedded throughout the development lifecycle.

Certifications:

Copado Robotic Testing Certification (or equivalent).

Salesforce certifications (e.g., Salesforce Certified Administrator)

Other relevant QA certifications (e.g., ISTQB, Certified Scrum Master) would be beneficial.

If this sounds like you and fits your experience and career goals, we'd be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

Compensation

Competitive remuneration package
Employee Stock Purchase Plan Enrolment

Vacation, Family, and Health

30 days of earned leave
An extra day off for your birthday
Various other leaves like marriage leave, casual leave, maternity, and paternity leave
Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
Professional development reimbursement
Interest subsidy on loans - either vehicle or personal loans
Health club reimbursement

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