Uat, Requirements Gathering, Defect Management, Sit, Hybrid SDLC, Process Analysis, Implementation activities, Customer-facing digital channels, Customer-servicing platforms, Functional documentation

Continuous Delivery, Cloud Architecture, Migration, Data Extraction, Agile Methodology, Continuous Integration, DevSecOps, Load Testing, Azure, AWS, Technical integrations, Transformation

Servicenow, Agile Methodologies, User Stories, Uat, Jira, Solution Delivery, Confluence, Scrum, Business Requirements Gathering, Process Analysis, Digital Application Projects, Stakeholder Management, Kanban

Requirements Gathering, Agile, Scrum, Sdlc, Business Analysis, stakeholder facilitation