Job Description

Support Corporate & Investment Bank clients by delivering timely, accurate transaction processing and responsive exception management in Wholesale Payments. Strengthen controls and efficiency through disciplined risk awareness, automation, and high-quality client service.

As a Transaction Processing Specialist within Wholesale Payments Operations (Corporate and Investment Bank), you ensure end-to-end transaction management is completed on time and accurately for clients. You resolve exceptions and client inquiries, providing subject matter expertise while maintaining a strong control mindset and escalating risks appropriately. You also support daily regulatory reporting and remediation activities and lead process improvement and automation opportunities to enhance efficiency and quality.

Job Responsibilities

Execute assigned transaction processing tasks accurately and within required timelines and cutoffs.
Resolve exceptions and client inquiries promptly, providing clear updates and driving items to closure.
Manage assigned work independently with minimal supervision, demonstrating ownership and accountability.
Identify process issues and risks that could impact the organization, escalating concerns through appropriate channels.
Interpret legal language in documents to assess impact to the firm and determine required processing actions.
Perform daily regulatory reporting tasks and remediation activities as required, ensuring completeness and accuracy.
Drive process improvements and automation initiatives to improve controls, efficiency, and client outcomes.

Required Qualifications, Skills And Capabilities

Bachelor's degree with understanding of financial services products, processes, and operational workflows
Strong analytical skills, attention to detail, and ability to deliver high accuracy under deadlines
Excellent written and verbal communication skills with strong client focus and customer care practices
Strong computer skills including Excel, Word, PowerPoint, Outlook and flexibility to work during US hours

Preferred Qualifications, Skills And Capabilities

Experience in middle office or back office operations
Experience managing exceptions and reconciliations in a controls-focused environment
Demonstrated ability to lead process improvement or automation initiatives independently
Experience providing subject matter support to clients and internal stakeholders

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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