Job Description

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

The individual is responsible for coordinating, supervising, and overseeing all aspects of the Tray Assembly section within Preset Operations. The role ensures adherence to quality, safety, and operational standards through effective manpower deployment, staff training, process compliance, and cost control. This individual is also accountable for achieving productivity targets, managing labour costs, and driving continuous improvement initiatives.

Duties & Responsibilities

Manage labour deployment and manpower planning to achieve productivity and operational targets, including supporting the recruitment, onboarding, training, and scheduling of operational staff.
Monitor and control departmental budgets, operating costs, and labour expenses to ensure efficient resource utilization.
Maintain the kitchen and surrounding areas in compliance with company standards, health regulations, workplace safety, and food hygiene requirements.
Monitor inventory levels, coordinate procurement activities, and conduct regular audits of par stock levels to ensure operational readiness.
Establish, implement, and ensure compliance with operating controls, SOPs, policies, procedures, and service standards.
Leverage AI, automation, and digital tools to enhance operational efficiency, improve productivity, and drive continuous improvement initiatives.
Ensure effective communication within the department and build strong working relationships with employees, HODs, customers, and cross-functional stakeholders to support operational effectiveness and business needs.
Investigate and resolve operational issues, customer feedback, employee concerns, and audit findings in a timely and effective manner.
Ensure departmental objectives and operational goals are aligned with the Company's strategic priorities and business objectives
Provide operational leadership and support to ensure production requirements and service delivery standards are consistently achieved.
Provide operational support as required and ensure production requirements are met.

Key Requirements

Prior management experience in food manufacturing will be advantageous
Good Business acumen with strong drive for results.
Strong management skill and ability to manage a team towards the accomplishment of goals
Comfortable to provide coaching, advice and assistance when required
Strong time management skills and ability to manage multiple tasks at once
Experience in working with a multicultural team
Comfortable to use computer and computer system related to areas of work (i.e. SAP)

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