Customer Engagement:
Interact with walk-in customers and prospects to understand their needs and recommend suitable mobile products.
Product Demonstration:
Showcase features and specifications of smartphones, tablets, and accessories to help customers make informed purchase decisions.
Sales Conversion:
Achieve individual and store sales targets through upselling, cross-selling, and excellent customer service.
Inventory & Display Management:
Ensure proper display of mobile products, manage stock levels, and report inventory requirements to the manager.
Market Awareness:
Stay updated on the latest mobile phone trends, launches, and competitor offerings.
Reporting:
Maintain records of customer interactions, sales reports, and feedback for performance analysis.
After-Sales Support:
Assist customers with warranty information, basic troubleshooting, and escalation support where required.

Education:
Minimum 10+2 (Higher Secondary); a diploma or degree in Sales/Marketing/Commerce is preferred.
Experience:
1–3 years of experience in mobile retail sales or electronics sales preferred. Freshers with good communication skills are also welcome.
Sales Skills:
Strong selling, negotiation, and closing skills
Ability to meet and exceed sales targets
Knowledge of mobile technology and current smartphone trends
Customer Service:
Excellent interpersonal and relationship-building skills
Ability to handle different types of customers and resolve queries patiently
Communication:
Good verbal and written communication skills in local language and English/Hindi (as applicable)
Tech Savvy:
Comfortable using billing systems, CRM tools, and mobile features for demonstrations
Presentation:
Neat appearance, professional behavior, and positive attitude
Flexibility:
Willingness to work weekends, holidays, and in shifts as per store hours

Mobile Sales Executive