ticketing systems , Networking, Windows OS, Remote Support, Hardware Diagnostics, Troubleshooting, Customer Service, Active Directory

Servicenow, Microsoft Office, Jira, Sql, IBM i AS400

customer service, Technical Troubleshooting, Microsoft Office Suite, clinical laboratory applications

Ansible, Openshift, Shell scripting, Red Hat Enterprise Linux, Python, Cloud Native Applications, AI certification

Autodesk software solutions, Quality control systems, Knowledge management tools, Autocad

System 800xA, Digital offerings in OT space, Freelance DCS, Symphony Plus, Water solutions

ticketing systems , troubleshooting technical issues, IT support tools, IT support processes

Vxlan, BGP, MSTP, Lacp, Vpc, Network Protocols, Scripting, Ansible, Linux, VRRP, virtualization, OSPF, Automation, routing, Lan Switching, MLAG, EVPN, IP L2 and L3 protocols, IP Routing protocols, Pim, Network Equipment, STP