Devops, SaaS platforms, Technical Customer Support, Logs, CLI tools, B2B tech products, Troubleshooting

Rabbitmq, Grafana, Redis, Kubernetes, Ubuntu, Linux command line, ClickHouse, freeswitch, VoIP, Kamailio, SIP

Basic Networking, Macos, Windows Servers, Unix servers, Technical Support, Active Directory, PKI certificates

Java Programming Language, Debugging, Data Modeling, Data Integration, conversational AI solutions, Troubleshooting, Salesforce Data Cloud, AI LLM technologies, Agentforce platform

Linux Troubleshooting, Microsoft Office, Google Workspace, Tablet hardware troubleshooting

Salesforce, Microsoft Office Suite, CRM, Technical support

Operational Efficiency, Quality controls, Problem Solving, Event notification reports parameterization, Production of factsheets

snowflake , Java Programming Language, Data Modeling, Debugging, Databricks, Data Integration, AI orchestration frameworks, API challenges, AI LLM technologies, data integrations, prompt engineering, AI Agentforce implementations, conversational AI solutions, Troubleshooting, Salesforce Data Cloud

Sql, Kubernetes, Python, Bash, Servicenow, Docker, Linux