We are seeking a senior Delivery Head to lead strategic Mobility portfolios spanning Automotive OEMs, Tier-1 Suppliers, Transportation, Logistics, Travel, and Hospitality clients. This role is accountable for end-to-end delivery excellence, P&L ownership, customer success, and business growth, with a strong focus on large-scale Application Development (AD), Application Maintenance & Support (AMS), modernization, and SRE-led managed services within a global delivery model.

Experience Required

18–22 years of experience in IT Services servicing clients in Mobility industry domain (Automotive OEMs, Tier-1 Suppliers, Transportation & Logistics, and Travel & Hospitality)
Experience managing large-scale portfolios (30M - $60M+ annual revenue) with accountability for delivery, customer satisfaction, and profitable growth.
Proven success as a Delivery Manager, Portfolio Lead, or Delivery Head managing large global accounts and portfolios.
Extensive experience leading Application Development, Modernization, AMS, and Managed Services engagements.
Demonstrated ownership of P&L, delivery operations, and account growth.
Experience managing strategic client relationships with global enterprises.
Exposure to Connected Mobility, Software-Defined Vehicles (SDV), Manufacturing Engineering, Supply Chain, Transportation Platforms, or Digital Customer Experience initiatives is desirable.

Key Responsibilities

Portfolio & Delivery Leadership

Lead strategic Mobility portfolios with end-to-end ownership of delivery, quality, operational excellence, and customer outcomes.
Manage integrated Application Development, Modernization, AMS, and Managed Services engagements.
Drive SRE-led operations to improve reliability, availability, scalability, and service performance.
Ensure predictable delivery execution across globally distributed teams operating in a follow-the-sun model.
Establish strong governance, risk management, and performance management frameworks.

P&L Ownership & Business Growth

Own end-to-end P&L for strategic Mobility accounts and portfolios.
Drive revenue growth, margin improvement, utilization optimization, and cost efficiency.
Partner with Account and Sales teams to drive account mining, renewals, expansion opportunities, and strategic pursuits.
Support solutioning, transition, and execution of large transformation programs.

Client & Executive Stakeholder Management

Act as a trusted advisor to CIOs, CTOs, and business executives.
Build and manage strategic relationships with Automotive, Transportation, Logistics, Travel, and Hospitality clients.
Lead executive governance forums, QBRs, steering committees, and business reviews.
Drive customer satisfaction, business value realization, and long-term partnerships.

Technology & Delivery Excellence

Lead complex engagements spanning custom applications, enterprise platforms, cloud modernization, integration ecosystems, data platforms, and AI-driven solutions.
Provide technology leadership across Cloud (AWS, Azure, GCP), Enterprise Platforms (SAP, Oracle, Microsoft Business Applications, Salesforce, ServiceNow), Agile, DevOps, and SRE operating models.
Drive adoption of AI, GenAI, and Agentic AI to improve engineering productivity, service operations, automation, and customer outcomes.
Champion modernization, observability, automation, platform engineering, and continuous improvement initiatives.
Ensure delivery excellence through SLA compliance, operational rigor, governance, and measurable business outcomes.

Global Delivery Management

Lead portfolio accounts through Delivery Managers and Program Leaders.
Establish governance frameworks, KPIs, operational metrics, and service-level commitments.
Drive standardization, process excellence, productivity improvements, and delivery scalability.
Ensure effective resource planning, talent deployment, and capacity management.

Leadership & Capability Building

Mentor and develop Delivery Managers, Program Managers, and Portfolio Leads.
Build high-performing, customer-focused delivery organizations.
Foster a culture of accountability, innovation, collaboration, and operational excellence.

Qualifications

Bachelor's or Master's degree in Engineering, Computer Science, or a related discipline.
Certifications in Agile, Cloud, Program Management, ITIL, SRE, or related disciplines are desirable.

Delivery Head Mobility (Automotive, Transportation, Logistics, Travel & Hospitality)