Slas, Flows, Validation Rules, Data Model, APEX, Middleware platforms, Salesforce integrations, Service Console, SOAP APIs, Security Model, Omni Channel CTI Knowledge, Declarative automation, Salesforce Service Cloud, Case lifecycle management, entitlements, Salesforce architecture

Cloud Migration, Containers, Burp Suite, Groovy, Amazon Web Services, Grafana, Elk, Gitlab, Networking, Automation, Shell Scripting, Python, Helm, Terraform, Cloud Security, Jenkins, Devops Tools, Azure DevOps, Sonar Cloud, GitHub Actions, Istio, Azure Landing Zones, Infrastructure as Code

Automation, Manager Quality Assurance, Team Management, Project management, Project Planning