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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.

The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Digital Enterprise Technology (DET) at Salesforce connects people and technology to shape the future of work at Salesforce. Guided by our core values — Trust, Customer Success, Equality, Innovation, and Sustainability — we drive business outcomes that fuel growth, improve productivity, and empower employees and customers globally.

We're strategic partners and innovators, using Salesforce technology to transform how our company operates. As Customer Zero, we lead by example — showcasing what's possible at scale.

Role Description

DET IT is looking for a Senior Member of the Technical Staff (SMTS) to join our IT Finance Engineering team.

This role is focused primarily on designing, implementing, and optimizing enterprise tax solutions using Vertex, with strong engineering knowledge of system integrations across Finance, ERP, Billing, and Revenue platforms.

The ideal candidate brings deep expertise in Vertex configuration and indirect tax processes (Sales & Use Tax, VAT/GST), combined with hands-on technical experience integrating Vertex with enterprise systems via APIs, middleware, and event-driven architectures.

This is not a middleware-only role — it is a tax systems engineering role with integration architecture responsibilities.

Responsibilities

Lead end-to-end implementation and enhancement of Vertex tax solutions across enterprise Finance and Revenue systems.
Configure and optimize Vertex O Series / tax calculation engines, including tax rules, jurisdictions, exemptions, and reporting.
Design and implement integrations between Vertex and ERP, Billing, Revenue Recognition, and Order Management systems.
Define tax data flows, transaction mapping, and reconciliation controls across upstream and downstream systems.
Collaborate with Finance, Tax, Revenue Operations, and Engineering teams to translate regulatory and business requirements into scalable technical designs.
Troubleshoot tax calculation discrepancies, integration failures, and reconciliation issues.
Define integration standards including API contracts, payload structures, error handling frameworks, and monitoring strategies.
Drive performance optimization, scalability, and compliance across high-volume transaction environments.
Participate in architecture reviews and guide engineering best practices for tax system integrations.
Ensure audit readiness, documentation quality, and SOX compliance where applicable.

Required Skills

8+ years of hands-on experience implementing and supporting Vertex tax solutions in enterprise environments.
Strong expertise in indirect tax domains: Sales & Use Tax, VAT, GST, cross-border taxation, exemptions, and compliance.
Deep functional and technical knowledge of Vertex configuration (rules, jurisdictions, rates, exemptions, certificates, reporting).
Experience integrating Vertex with ERP, billing, and revenue systems using REST/SOAP APIs, middleware platforms, or custom integration frameworks.
Strong understanding of Quote-to-Cash and Record-to-Report processes.
Solid engineering background with experience in API design, data mapping, JSON/XML transformations, and secure integrations.
Experience with integration technologies (MuleSoft, Boomi, Informatica, or similar) — expertise in one is sufficient; not platform-dependent.
Strong troubleshooting skills across tax, integration, and financial data flows.
Experience working in Agile/Scrum environments with CI/CD practices and version control (GIT).
Bachelor's Degree in Computer Science, Engineering, Finance Systems, or related field.

Desired Skills

Experience implementing Vertex in high-volume SaaS or subscription-based business models.
Familiarity with revenue systems such as RevPro and billing platforms.
Experience designing scalable tax integration patterns for global operations.
Knowledge of compliance controls, audit processes, and financial system governance.
Exposure to enterprise data platforms and reporting tools.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

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Vertex Tax System Engineer