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Advanced Excel, Data Modelling, Forecasting, Data Analysis, Marketing insights, IBPM processes, Emerging data technologies, Advanced analytics tools, Reporting

MySQL, Cisco Voice, Advanced Excel, Sql, IPC Unigy, MS Teams Voice, NICE FUSION, VERINT VERBA, NICE NTR NTR-X

SAP, Confluence, Tableau, JIRA, Python, SFDC Salesforce, Dms