ROLE : Business Director F&B, India Sub Continent

REPORTS TO : Vice President F&B S Asia & IS India

BASE LOCATION : Mumbai

Purpose

The incumbent will lead the F&B business in India and will be accountable to drive sustained profitable growth for the business. Apart from meeting top line and bottom line objectives, the incumbent is expected to drive improvements in sales and customer management processes and deliver an outstanding customer experience. To achieve the above performance objectives, the incumbent is expected to work in close collaboration with the regional/ global F&B regional team and with different enabling functions in the India organisation like finance, supply chain, customer service, procurement, marketing, HR and R&D.

Principle Accountabilities

SALES: To achieve revenue & EBITDA growth plans for the F&B business in India
PROFITABILITY: To drive profitability improvement initiatives and deliver profitability (GP% and Commercial DOP%) targets
CUSTOMER EXPERIENCE: To ensure an outstanding customer experience, measured through customer retention metrics, NPS (Net Promoter Score) and CSAT (Customer Satisfaction) Surveys
PROCESSES: To drive sales and customer management processes and ensure delivery of business objectives (revenue and EBITDA growth, growth at strategic accounts, innovation sales, working capital)
LEADERSHIP :

Should have prior experience as a team leader
Must be passionate about creating an engaged and motivated team
Has to lead by example and from the front.
Must demonstrate an aptitude for talent development
Must have a track record of delivering consistent profitable growth

STRATEGIC INITIATIVES & KEY METRICS:

To deliver revenue and EBITDA targets as per the annual operating plan for India F&B business
To deliver the profitability targets for the business by focusing on price increases and initiatives to reduce cost to serve
To drive strategic initiatives for future growth focusing on:

Acquisition of new customers
Entry into new segments/ markets
Introduction of new products

To develop and sustain senior management relationships at strategic accounts
To build an engaged and motivated team
To focus on developing key capabilities (sales, new business development, key account management, technical)
COMPETITION MANAGEMENT: To identify, track and handle competitive moves
ENSURE RESOURCES AND SUPPORT: Collaborate with all the enabling functions to ensure required support.
SUPPORT CLUSTER OBJECTIVES: To provide support to the VP F&B S Asia & IS India to meet overall business objectives for the designated cluster as well as EM region
INTEGRITY: To drive an ethical work culture across the team and company.
EHS: To ensure compliance with Solenis EHS standards

Qualification Guidelines

EDUCATION :Should have a technical background : this position needs to have a good understanding of technical issues to be able to understand problems and opportunities.

Experience

15-20 years of commercial (sales, marketing, corporate accounts, BDM) experience in Industrial/ B2B environment

at least 5-7 years in a team leader position

at least 3-5 years experience in managing P&L delivery

experienced in value selling

prior experience in cleaning & hygiene, water treatment or specialty chemicals industry is desirable but not essential

TRAVEL : 10-12 days a month

Business Director, F&B, India Sub Continent