Job details

Proposed designation: CON (4 - 7 yr) / AM (7 - 10 Yrs)
Geo to be supported : US / UK
Work timings: 2PM to 11PM
Work mode: Hybrid

Roles & responsibilities

ServiceNow Vulnerability Response
Configure key VR components, including automated assignment rules, remediation tasking, and customized risk scoring to align with business priorities.

Design and implement the end-to-end vulnerability exception process, including workflows for deferrals and risk acceptance.

Develop and maintain custom dashboards, reports, and automated notifications to provide clear visibility into the vulnerability landscape for all stakeholders.

Architect and manage the integration of vulnerability scanning tools (e.g., Qualys, Tenable) and other security platforms with ServiceNow.

Lead stakeholder workshops to define requirements, translate them into user stories, and oversee the development lifecycle through User Acceptance Testing (UAT).

Implement and support ServiceNow Security Operations (SecOps) Vulnerability Response (VR) module.
Configure Vulnerability Response workflows, assignment rules, remediation tasks, and vulnerability groups.
Integrate vulnerability scanners such as Qualys, Tenable, Rapid7, or similar with ServiceNow VR.
Configure CMDB mappings and ensure accurate CI correlation for vulnerability data.
Support Security Operations processes and ensure compliance with organizational security standards.

Required Skills

ServiceNow Vulnerability Response

Strong experience in ServiceNow Platform Administration and Development.
Hands-on experience with ServiceNow Vulnerability Response (VR). ServiceNow describes VR as a solution that consolidates vulnerability findings, maps them to CMDB assets, prioritizes risk, and supports remediation workflows.
Knowledge of SecOps modules and vulnerability lifecycle management.
Experience integrating vulnerability scanners (Qualys, Tenable, Rapid7, etc.).
Strong scripting knowledge (JavaScript, Glide APIs).
Experience with CMDB, Discovery, and Service Mapping.
Knowledge of REST/SOAP integrations.

PARTNER CONSULTANT - ServiceNow