Location:

Chennai, Tamil Nadu, India

Job ID:

R0120253

Date Posted:

2026-04-01

Company Name:

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Profession (Job Category):

Customer Service & Contact Center Operations

Job Schedule:

Full time

Remote:

No

Job Description:

The opportunity:

In the role of Transport and Logistics Planner, you are responsible for order handling and shipments all over the world and ensure that deliveries arrive to the destination at the right time with the right documentation. The work includes contacts internally and with customers and freight forwarders, planning and booking of transports and production of documents for deliveries. You handle goods supply issues daily via telephone, Teams and email. This means that you are an important link and coordinator between our customers, internal functions of freight forwarders and agents. The performance of the tasks must always follow the regulations and routines regarding quality and safety as well as legal aspects. The role includes routine work tasks but also problem solving and continuous improving.

How you'll make an impact:

The work is carried out in a global environment at a high pace, with a strong focus on cross-functional collaboration to strive for the best for our internal and / or external stakeholders. The nature of the role requires an ability to be flexible and to be able to independently prioritize and make assessments of how the time is best distributed for the work to be conducted efficiently.
Transport and Logistics Planner is the main contact between project and logistical department during transport execution. The work includes contacts internally and with customers and freight forwarders, planning and booking of transports and production of documents for deliveries. You handle goods supply issues daily via email, telephone and Teams, this means that you are an important link and coordinator between our customers, internal functions of freight forwarders and agents.
Ensure that delivery execution shipments are sent on time and according to defined plan and schedule.The planner works closely in high collaboration with Procurement department to ensure shipping is handled in a time and cost-effective manner.
Key is to be proactive and have a good way of planning all upcoming shipments for several projects in parallel. Prepares administrative transportation documentation for shipments to global projects, fulfils shipping, packing and marking procedures per project requirements in compliance with governmental regulations. Issuing export documents, shipping papers, and customer documents.
Monitoring and updating the changes of customs legislation and applications. Monitoring and planning shipments.
Releases shipments to forwarders based on packing lists. Provides administrative support in the identification and selection of forwarders for domestic/export transportation. The performance of the tasks must always follow the regulations and routines regarding quality and safety as well as legal aspects. The role mainly includes routine work tasks but also some problem solving and system analysis.
The work is carried out in a global environment at a high pace, with a strong focus on cross-functional collaboration. The nature of the role requires an ability to be flexible and to be able to independently prioritize and make assessments of how the time is best distributed for the work to be conducted efficiently. Establishes clear and transparent communication internally, externally, and between different Divisions, Business Units and Functions.
You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

You hold an academic degree in a relevant field: University degree in External Trade, Logistics or related fields and working as a supply chain / logistics/ transportation coordinator. Experience in area of transport/shipping - minimum 8 to 10 years.
Solid knowledge of how to book and monitor shipments. Basic knowledge of logistics compliance (import and export documentation/ rules).
Should have a strong knowledge and experience in Customs process and complications in Saudi and other MEA countries.
You are a team player with strong communicative and collaborative skills who likes to interact with other people, problem solving attitude.
You are used to a multicultural and challenging global business environment and can handle several tasks in parallel.
Described as energetic, motivated and self-confident person who can handle both ups and downs and manage problem that may occur. Strong administration skills, sense of ownership and sense of responsibility.
Good knowledge of computers and systems: MS Office package, SAP are must. Experience in working with DG is a plus.
Success factors are you are a social and outgoing team player, you strive for good cooperation in your contact areas and always take personal responsibility.
Important qualities are that you are careful and feel comfortable following our established rules, routines and standards. You are committed, flexible, proactive and service minded, can-do attitude.
Problem solving, organizational skills and high level of stress management complete the profile.
Fluency in English, both written and spoken and Arabic language fluency in read, write and speak.

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Transport and Logistic Planner