Why Join Iris
Are you ready to do the best work of your career at one ofIndia's Top 25 Best Workplaces in IT industry Do you want to grow in an award-winning culture thattruly values your talent and ambitions
Join Iris Software - one of thefastest-growing IT services companies- whereyou own and shape your success story.

About Us
At Iris Software, our vision is to be our client's most trusted technology partner, and the first choice for the industry's top professionals to realize their full potential.

With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services.

Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.

Working with Us
At Iris, every role is more than a job - it's a launchpad for growth.

Our Employee Value Proposition, Build Your Future. Own Your Journey.reflects our belief that people thrive when they have ownership of their career and the right opportunities to shape it.

We foster a culture where your potential is valued, your voice matters, and your work creates real impact. With cutting-edge projects, personalized career development, continuous learning and mentorship, we support you to grow and become your best - both personally and professionally.

Curious what it's like to work at Iris Head to this video for an inside look at the people, the passion, and the possibilities. Watch it .

Job Description

Role Summary:
Serves as the liaison between business stakeholders and the technical team, analyzing current application workflows and documenting end-to-end processes.

Key Responsibilities:

Conduct stakeholder discussions and facilitate workshops.
Document business processes, pain points, and areas for improvement.
Collaborate with the Technical Architect to align business and technical requirements.
Contribute to discovery phase deliverables (BRD, FRD, process maps).

Skills & Experience:

6+ years of experience as a Business Analyst.
Strong analytical and documentation skills.
Familiarity with Salesforce capabilities and limitations.

Mandatory Competencies

BA - Documentation - Story Creation, BRD, FRD Creation

BA - Business Analyst - Business Process Modelling

BA - Business Analyst - Requirement Gathering

BA - Business Analyst - Root Cause Analysis (RCA)

Programming Language - Salesforce - OOPS Concepts

BA - Domain knowledge

Perks and Benefits for Irisians
Iris provides world-class benefits for a personalized employee experience. These benefits are designed to support financial, health and well-being needs of Irisians for a holistic professional and personal growth. Click to view the benefits.

Salesforce BA - Senior Engineer