Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide.

Job Title: Salesforce Solution Architect

Work Location:Remote

Job Type: Temporary Assignment

Work Type: Remote

Job Description:

GTM Systems & Solution Design ( Lead to Cash Architecture)
Translate business needs into scalable system designs across the GTM stack
Establish design principles, guardrails, and scalable patterns across systems
Own solution architecture across:
Salesforce Sales Cloud
CPQ (product catalog, pricing, bundling)
Customer Success (e.g., Gainsight)
Marketing automation (e.g., Marketo, lean data, Outreach, LinkedIn Navigator)
Integrations with ERP/Billing systems
Drive process standardization and simplification across tools
Anticipate downstream impact across systems before implementation
Act as the single-threaded owner of Lead-to-Cash across the GTM systems landscape (Salesforce, CPQ, Gainsight, Marketo, integrations, and downstream systems)
Ensure alignment across Sales, Presales, Deal Desk, Customer Success, Finance, and Partnerships
Identify and close gaps between strategy (pricing, packaging) and execution (systems, workflows)
Lead requirements gathering, process mapping, and gap analysis
Convert business problems into:
Clear user stories
Functional & technical specifications
Challenge stakeholders to refine unclear or suboptimal requirements
Hands on Salesforce objects, flows, validation rules, layouts
CPQ configuration (products, pricing rules, discounting, bundles)
Basic Lightning components (LWC exposure preferred, not heavy dev)
Reports, dashboards, and data models
Troubleshoot issues across systems and integrations
Coordinate cross-functional stakeholders for UAT execution
Defect tracking and prioritization
Business validation and signoffs
Drive release readiness, rollout, and adoption

Operational Excellence & Continuous Improvement

Own intake and prioritization framework for GTM enhancements

Improve:

Data quality
Process compliance
System adoption
What you bring
6–10+ years in Salesforce ecosystem (Sales Cloud + CPQ)
Proven experience owning end-to-end Lead-to-Cash lifecycle

Ability to operate as:

Strategic thinker (architect mindset) AND
Hands-on executor (configuration + testing)
Strong experience in UAT planning, execution, and release governance

Deep understanding of:

CPQ complexity (pricing rules, bundles, approvals)
Sales processes (pipeline, forecasting, deal desk)
Pricing & packaging strategies
Customer lifecycle (acquire → expand → renew)

Familiarity with:

Gainsight (or CS platforms)
Marketo (or marketing automation)

Experience with tools like:

LinkedIn Sales Navigator
ZoomInfo
Exposure to AI/automation in GTM systems is a strong plus

TekWissen® Group is an equal opportunity employer supporting workforce diversity.