Job Description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Technical Program Manager in Consumer Business & Core Tech, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job Responsibilities

Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Ability to lead meetings, acquire required statuses and lead initiatives across multiple product

Required Qualifications, Capabilities, And Skills

10+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.
Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve.
Strong technical fluency, with familiarity in current and relevant platforms, software tools, and technologies
Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes
Strong Agile background and dashboard creation for multiple stakeholders visibility

Preferred Qualifications, Capabilities, And Skills

Ability to articulate project goals and updates clearly and concisely.
Maintains positive attitude and adjusts plans as per project scope and timeline changes to keep project on track.
Engage with stakeholders understanding their perspective and facilitates discussions.
Understanding technical aspects for Test Automation and Environment monitoring projects.
Proficient in creating and delivering presentations.
Knowledge of Agile framework, JIRA, Scrum methodology.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Lead Technical Program Manager