0→1 Leadership Impact: Opportunity to build and institutionalize
High Complexity, High Visibility Role: Drive people strategy across.

Job Description

This is a 0→1 leadership mandate to build and institutionalize the HR function in a high-growth, decentralized environment. The role will work closely with the Co-Founder and drive the end-to-end people strategy spanning organization design, talent acquisition, HR operations, and culture.

1. HR Strategy & Function Build

Define and implement a scalable HR operating model aligned with a distributed business structure
Transition HR from a transactional support function to a strategic enabler
Build frameworks across talent, performance, engagement, and compliance
Establish HR as a core lever for business scalability and efficiency

2. Organisation Design & Workforce Structuring

Bring structure to a multi-layered workforce model including:
- Corporate teams
- Field / on-ground workforce
- Educators and freelancers
Standardize role definitions, reporting lines, and accountability frameworks
Drive integration across currently siloed talent and operations teams
Support leadership on org design evolution aligned to business scale

3. Talent Acquisition & Workforce Planning

Lead and optimize a distributed TA function (currently 4-member team)
Build structured hiring engines across:
- High-volume educator / freelancer onboarding
- Corporate and mid-senior hiring
Establish hiring SLAs, quality benchmarks, and candidate experience frameworks
Drive workforce planning aligned to business growth and unit economics

4. Onboarding & Employee Experience

Design and implement a standardized onboarding journey across workforce segments
Build tailored induction frameworks for:
- Corporate employees
- On-ground teams and educators
Improve early-tenure engagement, productivity, and retention metrics

5. Culture & Capability Building

Define and institutionalize organizational values, behaviors, and culture principles
Build a cohesive culture across a distributed, multi-geography workforce
Enable managers with tools and frameworks to drive engagement and performance
Anchor leadership capability building and culture integration

6. Policy, Compliance & Governance

Build and implement core HR governance frameworks including:
- Employee handbook
- POSH policy and committee
- Code of conduct and disciplinary processes
Ensure compliance across geographies and workforce categories
Create robust audit, documentation, and governance mechanisms

7. Performance Management & Compensation

Design and implement performance management frameworks
Build structured approaches to compensation and benefits, ensuring external competitiveness and internal parity
Partner with leadership on benchmarking, cost optimization, and pay philosophy

8. HR Operations & Shared Services

Strengthen HR operations including:
- Payroll
- Employee lifecycle management
Build SOPs and scalable HR service delivery models
Introduce systems and processes to enhance efficiency, visibility, and data-driven decision-making

The Successful Applicant

12-18 years of experience across HR, with strong exposure to scaling environments

Proven track record in building HR functions from scratch (0→1) or transforming fragmented setups

Experience in distributed / multi-location workforce models (EdTech, services, staffing, gig/platform businesses preferred)

Strong exposure to high-volume hiring and non-traditional workforce structures (freelancers, gig, field teams)

Deep grounding in HR compliance, policy design, and governance frameworks

Ability to operate in a founder-led, high-ambiguity, high-speed environment

Strong stakeholder management with demonstrated ability to influence senior leadership and drive change

Prior exposure to education, skilling, or services-led businesses will be an advantage

What's on Offer

Opportunity to build and scale the HR function in a high-growth, Series A environment
Direct partnership with founders and leadership team on strategic people decisions
High ownership role with end-to-end impact across HR and Talent Acquisition
A chance to shape culture, structure, and workforce strategy at scale

HR Head & TA | Ed tech | 10+Yrs Exp | HYD