About Pocketpills

We're a healthcare platform for humans, designed for real life.

Pocketpills is Canada's leading online pharmacy & medical care platform. Re-imagining healthcare to make it accessible, affordable and entirely human. Driven by our passion for innovation and customer-care, we've designed a suite of digital care experiences that empower our members to take control of their health wherever life takes them. From coast to coast, over 800,000 Canadians trust Pocketpills to deliver their medication & ensure a healthcare professional is always just an arms-reach away.

We founded Pocketpills as a solution to fix the broken system that made getting care harder than it needed to be. We don't believe long line ups at the doctor's office, confusing refill protocols & one-size-fits-all advice, actually fit with what Canadians need, so we've changed the game. Powered by pharmacists, engineers, doctors, clinicians & service experts, our platform redefines the world of wellness, from personalized treatment that actually feels personal, to truly effortless refills, including free, friendly delivery. Because we do believe Canadians deserve a better way to manage their most important asset, their health.

Discover the healthcare platform that feels Delightfully Human. With Pocketpills, complete care is right in your pocket.

Role Overview:

The Lead Creative Designer will be responsible for developing high-quality design assets that support marketing, product, and brand initiatives. This role will involve working on digital and print creatives, ensuring alignment with brand guidelines while bringing fresh, innovative ideas to the table.

Key Responsibilities:

Design and optimize creatives for digital, video, and print formats, including social media posts, TikTok/Instagram Reels, product videos, and marketing collaterals, ensuring high quality and platform-specific performance.
Conceptualize and create designs for digital campaigns, social media, website, emailers, product packaging, and print materials.
Collaborate with marketing, product, and content teams to deliver impactful and on-brand creatives.
Maintain and evolve brand identity guidelines to ensure consistency across all visual touchpoints.
Create illustrations, infographics, and marketing collaterals to support product launches and campaigns.
Stay updated with the latest design trends, tools, and best practices.
Manage multiple projects and meet tight deadlines without compromising quality.

Required Skills & Qualifications:

Bachelor's/Master's degree in Graphic Design, Visual Communication, Fine Arts, or related field.
07+ years of professional design experience, preferably in a fast-paced or tech-driven environment.
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and familiarity with design tools like Figma, Canva, or CorelDRAW.
Should have a good understanding of new ai tools and how to use them for design.
Strong portfolio showcasing a range of creative projects (digital + print).
Good understanding of typography, layout principles, and color theory.
Basic knowledge of motion graphics or video editing (After Effects, Premiere Pro) is a plus.
Strong attention to detail, creativity, and adaptability.

Nice-to-Have:

Experience with healthcare, wellness, or e-commerce brands.
Familiarity with UI/UX fundamentals.
Skills in photography or product styling.

Lead Creative Graphic Designer (7+years)