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Roles & Responsibilities

Design, configure, and maintain ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and Orchestration
Ensure CMDB design integrity, accurate dependency mapping, and high-quality data management
Implement ITOM best practices aligned with ITIL frameworks
Support ITOM integrations with monitoring and management tools such as SolarWinds, Nagios, and Splunk
Develop and maintain automation frameworks and orchestration workflows to improve IT operations efficiency
Collaborate with stakeholders to understand requirements and provide ITOM solutions
Participate in ITOM-related certifications and continuous improvement initiatives

Required Skills

1a:T660,At People Prime Worldwide, we deliver innovative IT solutions that drive business success. Our comprehensive suite of services include IT Consulting & Implementation, Staff Augmentation (T&M), and Managed Teams & Managed Services and is designed to help organisations optimise their workforce, streamline operations, and enhance technological capabilities. With a focus on agility, efficiency, and cost-effectiveness, we provide expert consulting, skilled talent, and end-to-end IT management to ensure seamless project execution. Whether you need cutting-edge IT solutions, flexible workforce expansion, or fully managed IT services, we are your trusted partner in navigating the digital landscape. IT Consulting and Implementation Services - Transforming Businesses with Scalable IT Solutions: We provide expert IT Consulting and Implementation Services, enabling businesses to optimize their technology infrastructure and streamline operations. Our specialized services cover SAP, Salesforce, ServiceNow, and Cloud Migration, helping enterprises modernize their digital ecosystem. Staff Augmentation (T&M) - IT Resources As A Service: We offer Time & Materials (T&M) Staff Augmentation, ensuring businesses can acc

ServiceNow ITOM Developer