Job Description

Innovation Hub Overview

Jefferies is creating a Technology Innovation Hub in Pune, a greenfield opportunity to build the systems that power global markets. As our first India technology center, this hub brings together hands on builders who engineer the platforms behind Jefferies growth across capital markets, investment banking, and institutional securities. We're scaling toward an elite team of 500 engineers while maintaining the agility, ownership, and meritocratic spirit that defines Jefferies. From cloud and data to AI, risk, and core business technologies, teams in Pune will lead high impact work with a global mandate.

Team Overview

IT Infrastructure Technology

Jefferies IT Infrastructure Technology team builds and runs the core technology backbone that enables the firm to operate globally. It covers enterprise infrastructure engineering and operations while driving modernization initiatives such as Cloud Adoption and Network Resiliency. The group supports critical platforms including networking, end-user computing, cloud, databases, server/Unix engineering, communications, and global data centers (including low-latency colocations near exchanges).

Role Summary

Join our Cloud Infrastructure Team as a Cloud SRE focused on AWS EKS platform operations. You will support Kubernetes infrastructure, participate in incident response, drive automation through Terraform and GitOps, and ensure production systems meet SLO targets. This role offers hands-on experience with modern cloud-native technologies while contributing to the reliability and scalability of critical business platforms across APAC and EMEA regions.

You will partner closely with Cloud Architecture and Engineering, Platform Engineering, Networking, and Security teams to ensure platform reliability and resolve systemic issues. You will support global stakeholders across all business lines, requiring customer service orientation and clear communication.

Key Responsibilities

Operate and support Kubernetes platforms on AWS EKS: assist with cluster lifecycle activities, upgrades, scaling, and capacity monitoring
Participate in on-call rotation in a global team; respond to incidents, follow runbooks, and escalate appropriately
Build and maintain Infrastructure as Code using Terraform Enterprise, following team standards for modules, state management, and environment patterns
Implement GitOps deployment workflows using ArgoCD, Jenkins, Github Actions or similar CI/CD tools; support environment promotion and drift detection
Troubleshoot issues across Kubernetes and AWS infrastructure including ingress controllers, DNS, IAM/RBAC, autoscaling, and storage classes
Improve observability by creating dashboards, configuring alerting, and contributing to SLO/SLI reporting
Collaborate with Cloud Architecture and Engineering, Networking, and Security teams to resolve platform-level issues
Create and maintain runbooks, standard operating procedures, and knowledge transfer documentation for the team
Drive toil reduction through automation; identify repetitive manual tasks and propose scripted or agent-driven solutions
Contribute to post-incident reviews with a blameless approach; track corrective actions to completion
Maintain and update runbooks to ensure operational readiness; conduct knowledge transfer sessions
Support incident triage; coordinate with responders and drive service restoration
Contribute to SLO definition and tracking; reduce alert noise and improve signal quality

Requirements

3-5 years in SRE, DevOps, or platform engineering with production system ownership
Solid Kubernetes operations knowledge: networking basics, ingress/controllers, RBAC, autoscaling, storage, troubleshooting
Strong AWS experience with foundational services (EC2, VPC, IAM, EKS); AWS Cloud Practitioner or Solutions Architect Associate certification preferred
Proficiency in Python or Go, plus shell scripting, with demonstrated automation experience
Experience with Terraform for infrastructure provisioning and CI/CD pipelines (GitHub, Bamboo, Bitbucket, GitLab)
Strong understanding of cloud computing concepts: containers, availability patterns, security best practices
Proficiency using GenAI assistants (ChatGPT, Claude, GitHub Copilot) for troubleshooting, code generation, documentation drafting, and design ideation
Ability to implement automation using AI agents (agentic workflows) with enterprise safety controls: human-in-the-loop approvals, comprehensive logging and auditability, guardrails, rollback mechanisms, and secure credential management
Proactive mindset to identify toil and ship automation that measurably reduces manual operational work; track and report time savings
Excellent communication and teamwork skills; ability to work with global distributed teams
Familiarity with Agile methodologies and tools (Jira, Confluence)

Preferred

CKAD (Certified Kubernetes Application Developer) certification
Terraform Enterprise experience (workspaces, policies, team workflows
Exposure to AKS or GKE for future multi-cloud expansion
Experience with monitoring and observability tools (Prometheus, Grafana, Splunk, OTEL)
Knowledge of service mesh technologies

We have been made aware of bad actors falsely claiming to be associated with Jefferies Group soliciting individuals to attend virtual job interviews, complete online tests or courses and sending fictitious employment offer letters.

Please note that any email contact with Jefferies personnel will come from an @jefferies.com email address. Further, Jefferies will not notify shortlisted candidates through social media platforms (e.g. WhatsApp or Telegram) or ask candidates to make payment to participate in the hiring process.

About Us

Jefferies is a leading global, full-service investment banking and capital markets firm that provides advisory, sales and trading, research, and wealth and asset management services. With more than 40 offices around the world, we offer insights and expertise to investors, companies, and governments.

At Jefferies, we believe that diversity fosters creativity, innovation and thought leadership through the infusion of new ideas and perspectives. We have made a commitment to building a culture that provides opportunities for all employees regardless of our differences and supports a workforce that is reflective of the communities where we work and live. As a result, we are able to pool our collective insights and intelligence to provide fresh and innovative thinking for our clients.

Jefferies is an equal employment opportunity employer, and takes affirmative action to ensure that all qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, religion, gender, pregnancy, age, physical or mental disability, marital status, sexual orientation, gender identity or expression, veteran or military status, genetic information, reproductive health decisions, or any other factor protected by applicable law. We are committed to hiring the most qualified applicants and complying with all federal, state, and local equal employment opportunity laws. As part of this commitment, Jefferies will extend reasonable accommodations to individuals with disabilities, as required by applicable law.

Cloud SRE (Platform and Kubernetes)