About DoubleTick:

DoubleTick is a Multi-Number Conversational Intelligence and WA CX Platform designed specifically to enable Frontline Executives, Sales Teams, Relationship Managers, Dealerships, Retail Stores WhatsApp Handles and centralise, govern, automate and scale Customer Experience using Business Messaging on WhatsApp by helping brands unlock the true voice of the customer and control CX across 1000s of these individual WhatsApp handles. It boosts operational efficiency by enabling AI Bots, automations, WhatsApp Voice, centralised WhatsApp broadcast and analytics across all WhatsApp handles of the organization.

DoubleTick is recognised as Emerging Technology Partner of the Year by Meta @ WhatsApp Business Summit 2025. Backed by InfoEdge Ventures and BeeNext Singapore, DoubleTick serves over 10,000+ businesses in India and UAE across 100+ verticals. Brands using DoubleTick include IDFC First Bank, MakeMyTrip, Bajaj Finserv, AngelOne, Piramal Finance, Kotak Securities, upGrad, Royal Enfield, CoinDCX, D-Link, ForeverMark, GRT Jewellers, Jaro, SabyaSachi, DarGlobal and more.

For more details, check out our website: https://doubletick.io

Role Overview

We are looking for a high-performing Account Executive to drive new business acquisition and revenue growth across SMB and Mid-Market segments. The ideal candidate will have proven experience selling SaaS solutions, managing the complete sales cycle, and consistently achieving revenue targets.

This role requires a consultative seller who can understand customer challenges, articulate value, and build strong relationships with key decision-makers.

Key Responsibilities

Own the end-to-end sales cycle from prospecting to deal closure.
Generate new business opportunities through outbound outreach, referrals, partnerships, and inbound leads.
Conduct discovery calls and product demonstrations for prospective customers.
Understand customer business requirements and position DoubleTick's solutions effectively.
Build and maintain a healthy sales pipeline using CRM tools.
Develop relationships with founders, CXOs, business heads, and key stakeholders.
Prepare proposals, negotiate commercial terms, and close deals.
Collaborate closely with Marketing, Customer Success, and Product teams to maximize customer outcomes.
Accurately forecast sales performance and maintain pipeline hygiene.
Stay updated on market trends, competition, and customer needs.

Required Qualifications

4–8 years of overall experience, with at least 3+ years in B2B SaaS sales.
Proven track record of achieving or exceeding revenue quotas.
Experience selling SaaS, CRM, Martech, Customer Engagement, Communication, or Cloud-based solutions.
Strong experience in consultative and solution-based selling.
Excellent communication, presentation, and negotiation skills.
Ability to engage and influence decision-makers at multiple organizational levels.
Experience managing sales opportunities through CRM platforms such as Salesforce, HubSpot, or Zoho CRM.
Self-driven, entrepreneurial mindset with a strong ownership attitude.

Preferred Qualifications

Experience selling WhatsApp Business, CPaaS, Customer Engagement, Marketing Automation, or Conversational Commerce solutions.
Exposure to international markets, especially GCC/Middle East (for Dubai-based roles).
Experience working in high-growth startup or scale-up environments.
Familiarity with MEDDIC, SPIN, Challenger Sale, or similar sales methodologies.

Key Competencies

Enterprise & Mid-Market Sales
SaaS Solution Selling
Pipeline Management
Negotiation & Closing
Stakeholder Management
Forecasting & CRM Discipline
Business Development
Strategic Account Management

Success Metrics

Monthly/Quarterly revenue targets achieved.
New customer acquisition.
Pipeline generation and conversion rates.
Sales cycle efficiency.
Customer retention and expansion opportunities identified.

Why Work With Us

Flat hierarchy & Open culture internally, work closely with the CEO & Co-Founders, CTO.
Exposure to CXOs of Top Global Organisations, CTOs, and CISOs working on futuristic products.
Accelerated Career Growth – DoubleTick provides a launchpad to talented individuals to fast-track their way into leadership roles with a clear growth path.
Challenging Work Environment – Collaborate with large enterprises and solve complex business problems.
Supportive Culture – Work with a friendly, approachable team and management that values people.
Founder-Led Exposure – Get a front-row seat to a slingshot startup journey and work closely with the founding team.
Work on cutting-edge SaaS and AI-driven customer engagement solutions.

Account Executive - Sales ( Mumbai/Dubai )