To lead and direct the CFS to ensure efficient and safe operations, management, and financial performance of the CFS.
To ensure optimal utilization of CFS s potential, thereby increasing revenue and profitability.
To develop, implement, review, and monitor the agreed long term corporate strategy and plan.

Key responsibilities

Effectively manage all aspects of the business to ensure profitability & growth of the Unit.
Fully responsible and accountable for the P&L and EBITDA of the Unit.
Develop and aggressively grow the business through identification of trends and opportunities and then implement strategies to succeed along with new service offerings.
Identify and convert high revenue potential customers for optimum use of the CFS facilities and ensure continuous client support through creative means.
Ensure that the physical infrastructure of the Unit meets the demands of the business and supports growth.
To improve service delivery and expand coverage.
Hold Business review of the unit monthly and conduct staff performance review.
Responsible for all Statutory, Legal, Certifications and all other Compliances of the Unit.
Holds accountability of the Unit Safety Operations.
Maintain healthy relationship with all Government agencies.
To meet agreed profit, revenue, ROCE and operational targets.
Realization of Organization KPIs, policies, and procedures.
Client development through networking.
Analyzing CFS performance vis a vis competing CFS
Negotiating and preparing contracts skills.
Observe the provisions of the relevant Labour regulations.
Build relationship with heads of external agencies to achieve desired results and smooth functioning.
Keeping tab on customer requirement and trade demand.
To comply with all aspects of CFS s Health, Safety, Environment and Supply chain security management systems.

QUALIFICATIONS & COMPETENCIESSkills and Competencies

Any master s degree with an in depth understanding of CFS operations.
Around 12-15 years of experience, of which at least 3 years at a senior management role preferably in a CFS.
Advance knowledge and know-how of shipping and CFS functioning.
Good interpersonal skills / etiquette for effective and efficient communication.
Experience in Marketing, Business Development Finance and Operations of CFS.
Strong customer focus and the ability to demonstrate strong leadership, decision making and people management skills.
Excellent communication skills with the ability to influence at all levels of business.
Ability to negotiate transactions.

Deputy General Manager