Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation At Cvent, we're committed to continuous learning and adaptation—AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you.

Disclaimer

Beware of Recruitment Scams - Legitimate Cvent recruiting communications will always come from an official [HIDDEN TEXT] email. We never request any payments or ask for sensitive personal or financial information via chat or social media platforms. For more information, please visit: https://www.cvent.com/en/notice-recruitment-fraud

SPOC for investigating workplace situations, grievance, conflicts, employee issues for Cvent India
End to End redressal of employee complaints
Ensure timely closure of investigations and upkeeping the ER records in all relevant systems
Collaborating with different COEs including Legal to ensure a fair and unbiased investigation of any grievance and conflict, in accordance to labor laws and regulations
Manage Employee discipline issues including and not limited to any issues in breach of the Employee handbook clauses
Lead the Cvent India Workplace Harassment committee
Monitor/analyze employee relations trend and develop and implement mitigation strategies accordingly
Assist in drafting, designing, interpreting, maintaining policies & HR Processes, regulations, and programs in a manner conducive to company goals
Regular audits of processes & policies in compliance with existing labor laws.
Proven 7+ years of work experience as an Employee Relations Specialist or similar role.
Demonstrated knowledge of employment laws and regulations.
Proven record of Strong problem solving conflict resolution and mediation.
Excellent decision-making skills
Strong understanding and ability of handling confidential information.
Outstanding interpersonal skills
Exceptional written and verbal communication.
Excellent organizational skills and attention to details.
Professional certification as an Employee Relations Specialist.

Employee Relations Specialist, Human Resources