Cruelty Response Coordinator

Position Objective:

To assist PETA India's Cruelty Response Team (CRT) in handling cases involving cruelty to animals and enforcing laws

Term of Employment:

Full-time

Work Schedule:

The schedule will include daytime, evening, and weekend work.

Reports To:

Manager of Cruelty Response Projects

Location:

Mumbai or Delhi (The position will involve office, field, and remote work.)

Primary Responsibilities and Duties:

Respond to specific cruelty-case calls and complaints received via e-mail or through social media in an effective and efficient manner
Respond to general cruelty-case complaints, such as housing societies that wrongly impose restrictions on companion animals, with form letters and other means of ensuring legal rights
Coordinate promptly with local animal protection organisations or volunteers to file cruelty-case complaints
Work with law enforcement authorities such as police, forest department officials, and SPCA representatives to get non-cognisable offence reports, first information reports, or preliminary offence reports registered, including by independently travelling to the concerned location when necessary
Help members of the public with ways they can assist in matters of cruelty to animals
Maintain and update the CRT's national database on volunteering and law enforcement contacts and services
Ensure that thorough records are maintained for complaints received via phone, e-mail, and social media regarding cruelty cases, including how they were handled and concluded
Professionally represent PETA India to the public, organisations, volunteers, veterinarians, government agencies, the police, and others
Perform any other duties assigned by the supervisor

Qualifications:

Minimum of a bachelor's degree from a recognised institution
Voluntary or other experience handling cruelty-to-animals cases
Computer proficiency
Fluency in Hindi and English
Knowledge of other local Indian languages a plus
Exceptional organisational and time management skills, including multi-tasking
Excellent oral and written communication skills
Ability to deal patiently with animal protection organisations, volunteers, and other government contacts
Passion for facilitating law enforcement work, preventing cruelty to animals, and helping animals in need
Compassionate, responsible, and self-driven character
Outgoing and personable manner with excellent communication skills
Adherence to a vegan lifestyle
Ability and willingness to travel independently, as needed, to handle cruelty cases
Supportive position vis-à-vis PETA India's philosophy and the ability to advocate for the group's positions on issues in a professional manner
Commitment to the objectives of the organisation

How to Apply:

To apply for a position with PETA India, please complete this form.