Job Summary

The NOC Engineer will be responsible for monitoring, managing, and troubleshooting network and security infrastructure to ensure high availability, performance, and protection of enterprise systems. This role emphasizes handling security-related issues across firewalls, load balancers, SDN, ZTNA, and overall security posture management.

Key Responsibilities

Firewall Management: Configure, monitor, and troubleshoot firewall policies to safeguard network traffic.
Load Balancer Operations: Ensure optimal distribution of traffic across servers, maintaining uptime and performance.
SDN(SDWAN) Administration: Manage software-defined networking environments, ensuring (load balance & failover) availability, scalability and security compliance.
ZTNA Implementation: Deploy and maintain Zero Trust Network Access solutions to enforce secure access controls.
Security Posture Monitoring: Continuously assess and strengthen the organization's security posture through proactive monitoring and remediation.
Incident Response: Detect, analyze, and respond to security incidents, escalating when necessary.
Network Monitoring: Use monitoring tools to track performance, availability, and security threats in real time.
Documentation & Reporting: Maintain detailed logs, incident reports, and compliance documentation.
Collaboration: Work closely with SOC, IT, and infrastructure teams to resolve complex issues.

Required Skills & Qualifications

Technical Expertise: Strong knowledge of firewalls (Palo Alto, Fortinet, Cisco ASA), load balancers (F5, Citrix), SDN solutions, and ZTNA platforms.
Security Knowledge: Understanding of security frameworks (NIST, ISO 27001) and best practices.
Networking Skills: Proficiency in TCP/IP, routing, switching, VPNs, and DNS.
Monitoring Tools: Experience with tools like SolarWinds, Nagios, Splunk, or equivalent.
Problem-Solving: Ability to quickly diagnose and resolve network and security issues.
Communication: Strong verbal and written communication skills for incident reporting and collaboration.
Certifications: Preferred certifications include CCNP Security, Palo Alto PCNSE, Fortinet NSE, CISSP, or equivalent.
Experience: 3 years

Ideal Candidate Profile

The ideal candidate is detail-oriented, proactive, and thrives in high-pressure environments. They should be passionate about network security, capable of balancing operational efficiency with strong defence mechanisms, and eager to contribute to a resilient IT infrastructure.

Network Operation Centre (NOC) Engineer Security Focus