Req ID: 373949

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Solutions Arch. Sr. Analyst - PKI / Entra / CyberArk / SailPoint to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

The L2 User Provisioning Engineer is a hands‑on IAM operator and technical owner for user lifecycle, entitlement management, and privileged access controls. This role advances automation, maintains SailPoint IGA and CyberArk PAM integrations, manages Entra ID identity flows, and supports PKI/certificate lifecycle. The L2 engineer resolves escalated incidents, implements connector and role engineering changes, and mentors L1 operators to ensure accurate, auditable provisioning across cloud and on‑prem systems.

Key Responsibilities

Provisioning Operations — Execute and validate complex onboarding, offboarding, role changes, and entitlement modifications across Active Directory, Entra ID, SaaS apps, and custom systems.
IGA Platform Ownership — Configure, tune, and troubleshoot SailPoint (or equivalent) connectors, provisioning policies, reconciliation jobs, and certification campaigns.
PAM Integration — Implement and maintain CyberArk (or equivalent) workflows for service accounts, privileged sessions, and credential rotation; onboard new targets and manage vault policies.
Entra ID and Cloud IAM — Design and operate Entra ID/Azure AD flows, conditional access, entitlement models, and cross‑tenant syncs; coordinate with AWS/GCP IAM where applicable.
PKI and Certificate Management — Support certificate issuance, renewal, revocation, and automation for service identities and TLS endpoints; integrate PKI with provisioning and DevOps pipelines.
Automation and Connectors — Build and maintain SCIM/SAML/OIDC connectors, PowerShell/Python automation, and Terraform/IaC for repeatable provisioning patterns.
Incident Triage and Escalation — Resolve Tier‑2 access incidents, perform root‑cause analysis for provisioning failures, and implement fixes or escalate to engineering/security as needed.
Governance and Audit — Lead entitlement reviews, role engineering, access certification evidence collection, and remediation to meet audit and compliance requirements.
Knowledge Transfer — Create runbooks, update documentation, and mentor L1 engineers to improve accuracy and reduce manual effort.

Required Qualifications

3–6 years of IAM or identity operations experience with demonstrable provisioning ownership.
Hands‑on experience with SailPoint (IGA) and CyberArk (PAM) or equivalent IGA/PAM platforms.
Strong experience with Entra ID / Azure AD administration and identity synchronization patterns.
Practical knowledge of PKI concepts and certificate lifecycle management.
Proficient with identity protocols: SCIM, SAML, OAuth/OIDC, MFA.
Scripting and automation skills: PowerShell, Python, Bash; familiarity with Terraform or CloudFormation.
Experience with ticketing and ITSM tools (ServiceNow, Jira) and working to SLAs.
Solid troubleshooting skills and experience performing root‑cause analysis for provisioning/connectivity failures.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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