Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

We are seeking an experienced Lead Software Engineer to join our dynamic team. This role provides an opportunity to lead projects and contribute to high-impact software solutions that are used by enterprises and users worldwide. As a Lead Software Engineer, you will be responsible for the design, development, testing, deployment, and maintenance of complex software systems, as well as mentoring junior engineers. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services.

Responsibilities

Software Development: Write clean, maintainable, and efficient code for various software applications and systems.
Technical Leadership: Lead the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance.
Project Management: Be able to manage execution and delivery of features and projects, negotiating project priorities and deadlines, ensuring successful and timely completion, with quality.
Architectural Design: Participate or lead in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability.
Mentorship: Provide technical mentorship and guidance to junior engineers, fostering a culture of learning and growth mindset.
Code Review: Diligent about reviewing code developed by other developers, providing feedback and maintain a high bar of technical excellence to make sure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc.
Testing: Build testable software, define tests, participate in the testing process, automate tests using, tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide.
Debugging and Troubleshooting: Diagnose and resolve technical issues, ensuring high-quality service operations.
Service Health and Quality: Maintain the health and quality of services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action and provide recommendations to optimize service performance. Lead and conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences.
Dev Ops Model: Strong understanding of working in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production.
Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials.
Innovation: Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement within the team (E.g., CoPilot)

Minimum Qualifications

Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
4+ years of professional software development experience in DevOps technologies.
Deep expertise in one or more programming languages such as Java, Python or JavaScript.
Extensive experience with software development practices and design patterns.
Proven track record of delivering complex software projects on time and within budget.
Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA.
Solid understanding of cloud technologies (such as Terraform, Ansible) and DevOps principles.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.

Preferred Qualifications

Master's degree in Computer Science, Engineering, or a related technical field.
Experience with public cloud platforms like Azure, AWS, or GCP.
Experience with CI/CD pipelines and automation tools.
Well versed with containerization techniques such as Docker/Kubernetes and good exposure in developing Terraform / Helm scripts
Good working knowledge with Linux CentOS / Ubuntu and ability to code in multiple languages (Shell Scripting / Python)
Knowledge of agile development methodologies.
Demonstrated ability to mentor and guide junior engineers.
Commitment to continuous learning and professional development.
Familiarity with developing accessible technologies.
Dedicated to diversity and inclusion initiatives.

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [HIDDEN TEXT]

Software Engineer III- Eng