Responsible for the implementation, configuration, and support of Manhattan Associates Active Warehouse Management System (MAWM) with a focus on Inbound and Inventory processes. Ensures effective deployment, testing, and adoption of MAWM solutions, collaborating with business and IT stakeholders to optimize warehouse operations. Provides documentation, training, and process improvement initiatives.

Primary Duties and Responsibilities

Collaborate with stakeholders to gather and analyze business requirements for MAWM implementations.
Manage development, configuration, deployment, monitoring, maintenance, and support of MAWM systems.
Build and optimize a Global Center of Excellence for solutioning, testing, configuration, and deployment support across multiple countries.
Provide training and support to ensure effective adoption and utilization of the MAWM solution.
Develop and maintain documentation, including configuration guides, user manuals, and training materials.
Troubleshoot and resolve MAWM configuration issues.
Collaborate with cross-functional teams, IT, operations, and vendors to ensure smooth integration and operation of MAWM solutions.
Identify opportunities for process improvements and optimization within MAWM solutions.
Ensure compliance with project delivery methodologies and contribute to continuous improvement initiatives.
Stay updated with the latest developments and best practices in Manhattan Active WMS.

Educational Qualifications

Bachelor's degree in Computer Science, Information Technology, or related discipline.

Work Experience

7+ years of experience in supply chain with specialization in WMS applications.
5+ years of directly related experience with Manhattan Active implementations and IT operations management.
Experience in pharmaceutical distribution, wholesale distribution, supply chain, and warehouse management systems.

Preferred Certifications

Manhattan Active WMS Level 1 & 2 certification
Certified Business Analysis Professional (CBAP)
Lean Six Sigma
ITIL, ITSM Certifications

Skills and Knowledge

Technical Skills

Application Design and Management
Software Design and Testing
Database Management Systems
Data Security
Information Security Strategy
Server Technologies
Technical Documentation

Tools Knowledge

Microsoft Office Suite
Business Intelligence Tools: Tableau, Power BI
Programming Languages: JavaScript, HTML/CSS, Python, SQL
CRM Platforms: SAP, Salesforce

Behavioral Skills

Decision Making
Coaching & Mentoring
Multitasking
Planning
Prioritization and Organization
Problem Solving

Analyst III - IT Solutions - Manhattan (Inbound & Inventory)