Inside Sales Representative (ISR) – Microsoft Cloud & AWS

Location

India Noida

Employment Type

Full-time

Experience

1–4 years (Cloud services)

About the Role

We are seeking a driven and tech-savvy Inside Sales Representative (ISR) to support sales of Microsoft Cloud solutions (Azure, Microsoft 365, Dynamics 365) and AWS cloud services. The role focuses on lead qualification, opportunity creation, and sales pipeline.

This position is ideal for candidates with strong communication skills, basic cloud knowledge, and a passion for B2B technology sales.

Key Responsibilities

Lead Management & Sales Support

Qualify inbound and outbound leads for Microsoft Azure, Microsoft 365, Dynamics 365, and AWS services
Conduct discovery calls to understand customer business needs and cloud requirements
Nurture prospects through email, calls, LinkedIn, and CRM-driven follow-ups
Schedule meetings and demos for Account Managers / Cloud Consultants
Maintain and update lead status, activities, and pipeline in CRM tools

Solution Positioning

Clearly articulate value propositions of Microsoft Cloud and AWS offerings
Assist in preparing basic proposals, pricing summaries, and solution overviews
Educate prospects on cloud benefits such as cost optimization, scalability, security, and compliance
Identify cross-sell and upsell opportunities within existing accounts

Sales Operations & Coordination

Work closely with pre-sales, technical, and delivery teams
Track deal progress and ensure timely follow-ups
Support sales campaigns, webinars, and partner-led initiatives
Meet assigned weekly and monthly sales activity targets

Key Performance Indicators (KPIs)

Number of qualified leads (SQLs) generated per month
Meetings / demos scheduled for sales team
Opportunity-to-conversion ratio
Revenue influenced / pipeline contribution
CRM hygiene and follow-up adherence

Required Skills & Qualifications

Must-Have

1–4 years of experience in Inside Sales / B2B IT Sales / SaaS Sales
Basic understanding of cloud computing concepts
Familiarity with Microsoft Azure / Microsoft 365 / AWS services (sales-level knowledge)
Strong verbal and written communication skills (English mandatory)
Experience working with CRM tools (Zoho, Salesforce, HubSpot, etc.)
Ability to work with international clients (US, UK, Australia, Middle East)

Mandatory Experience

Experience working with a Microsoft LSP, AWS Partner,
Exposure to cloud licensing, subscriptions, or managed services
Understanding of SMB and mid-market customer segments
Certifications (mandatory):
Microsoft Azure Fundamentals (AZ-900)
AWS Cloud Practitioner

Behavioral Competencies

Target-driven and results-oriented mindset
Strong follow-up and time management skills
Willingness to learn evolving cloud technologies
Ability to work independently and in a team environment
Professional and consultative selling approach

What We Offer

Competitive salary + performance-based incentives
Exposure to Microsoft and AWS cloud ecosystems
Learning and certification support
Clear career growth path into Account Manager / Cloud Sales Consultant roles
Opportunity to work with global clients and enterprise cloud solutions

Inside Sales Representative(Cloud)