NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a QA Lead - Salesforce Sales/CPQ/Revenue Cloud to join our team in Bangalore, Karnataka, India.

A hybrid QA Engineer responsible for both manual test execution and building automation test scripts across all testing phases of the Sales, Service and CPQ to Revenue Cloud Advanced migration. You will work closely with the QA Lead, BA, and development team to ensure thorough test coverage - combining exploratory and scripted manual testing with a growing automation suite that supports regression and integration validation.

Key Responsibilities

Manual Testing

Execute functional test cases for RCA configuration covering product catalog, pricing, quoting, approvals, ordering, and contract lifecycle
Perform end-to-end scenario testing across the full Quote-to-Cash process
Log defects with clear reproduction steps, screenshots, and environment details in JIRA or equivalent
Retest fixed defects and perform regression testing after each build deployment
Validate data migration outputs - record counts, field mappings, data integrity, and referential consistency
Support integration testing between RCA and connected systems (ERP, billing, provisioning)
Participate in UAT preparation - help set up test data, configure sandbox environments, and support business users during sessions
Report daily test execution progress and defect status to the QA Lead

Test Automation

Design, develop, and maintain automated test scripts for regression and smoke testing using Salesforce-compatible automation tools (Provar, Copado Robotic Testing, or equivalent)
Build reusable automation components for common RCA workflows - quote creation, pricing validation, approval chains, order placement, and contract generation
Integrate automated test suites into the CI/CD pipeline to enable automated regression on each deployment
Maintain and update automation scripts as RCA configuration evolves through the project lifecycle
Identify manual test cases that are strong candidates for automation and prioritize accordingly
Produce automation execution reports and share results with the QA Lead after each run
Troubleshoot and debug failing automated tests - distinguish genuine defects from script or environment issues

General

Contribute to test case authoring from functional specifications and user stories
Identify and flag gaps in test coverage or missing test data proactively
Participate in defect triage sessions with developers and the QA Lead

Required Skills & Experience

3+ years QA experience on Salesforce or enterprise CRM/ERP projects
Demonstrated experience in both manual testing and test automation development - not just execution of pre-built scripts
Hands-on experience testing CPQ, quoting, pricing, or order management workflows
Proficiency with at least one Salesforce automation tool - Provar, Copado Robotic Testing, or Selenium-based frameworks
Solid understanding of the full software testing lifecycle - planning, execution, automation, defect management, and closure
Experience writing test cases from functional requirements or user stories
Defect tracking experience in JIRA, Azure DevOps, or equivalent
Familiarity with Salesforce sandbox environments and data loading (Dataloader or similar)
Basic understanding of CI/CD concepts and how automated tests plug into deployment pipelines

Nice to Have

ISTQB Foundation or Advanced certification
Experience with Copado or Gearset for Salesforce CI/CD
Exposure to Salesforce Revenue Cloud Advanced or Industries CPQ
Experience validating data migration results - reconciliation reports, row counts, transformation checks
SOQL skills for querying test data and validating records directly in Salesforce
Experience with API testing tools (Postman, REST-assured) for integration test validation

Soft Skills

Methodical and thorough - does not cut corners on test coverage under schedule pressure
Engineering mindset when building automation - writes maintainable, well-structured scripts, not one-off hacks
Clear written communication - defect reports and automation results are precise and actionable
Proactive in flagging risks and coverage gaps rather than waiting to be asked
Collaborative with developers during defect triage - focused on resolution, not blame
Comfortable context-switching between manual exploratory testing and automation development

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

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Salesforce QA Lead - CPQ/Revenue Cloud

QA Lead - Salesforce CPQ/Revenue Cloud