Servicenow, Itil Framework, Mac Operating Systems, Jira, Google Workspace, MSSuite, VDI environments, Outlook mail, Browsers, Troubleshooting

Apis, JIRA, middleware, system integrations, Data Mapping

Metadata Management, Data Modelling, Powercenter, Informatica Data Quality, Informatica Mdm, Database Technologies, Data Governance, data integration techniques, cloud platforms, Regulatory Compliance, containerizations, ETL processes, hybrid data architecture, service orchestration, API integrations, security standards

Servicenow, Power Bi, Power Automate, PowerShell, Advanced Excel, Itil, Python, KPI development, Power Apps, Copilot Studio agents, Cloud tagging best practices, cost modeling, hybrid cloud awareness

smartsheet , Excel, JIRA, Workday, SAP, Confluence, Communication Skills, infrastructure consolidation, migration planning, IT due diligence, MS Project, Documentation, Business Analysis, enterprise system integration, IT infrastructure integration, Salesforce, cutover readiness, Project Coordination

technical requirements , Test Execution, Agile Development, Zephyr, Test Management, Jira, automated test scripts, Test Strategies, testing standards, project management

Mobile Devices, Servicenow, Windows OS, Mobile Device Management, Apple operating systems, complex troubleshooting, ITIL service management processes, Root Cause Analysis, Ms Office Suite, desktop image deployment, desktop software installation

Servicenow, Windows OS, Mobile Device Management, MS Office suite products, ITIL service management processes, Apple operating systems