Dynamics 365, Servicenow, Microsoft Exchange Online, PowerShell, Microsoft 365, Azure Ad, Entra ID, OneDrive, Teams, Sharepoint, ITSM tools, zendesk

Networking, SCCM, Windows 10, Conference devices, Active Directory, Microsoft O365, Projectors

Cmdb, Business Rules, Ui Policies, API Integrations, Flow Designer, Platform Governance, Catalog Management, Catalog Client Scripts, Service Portal, Event Payload Handling, Automation Workflows, Script Includes, ServiceNow ITSM modules

messaging platforms , Networking, Intune, Dns, Windows, Linux, Information Security, DHCP, Video Conferencing, Tcp Ip, Android, Azure, Vpn, Microsoft Exchange, Webex, Macos, Ios, Active Directory, telecommunication tools, MS Teams, collaboration tools, Zoom

M365, Intune, Windows, Okta, Iso 27001, Slack, Linux, Macos, Google Workspaces, security fundamentals, SOC2, Jamf, NIST 800-171, Zoom

Aruba, Intune, Sophos, Exchange Online, Microsoft 365, Windows Server, routing, Dns, VMware, Vlans, Vpns, Group Policy, DHCP, Servicenow, Cisco Meraki, Backup Solutions, Switches, Firewalls, OneDrive, Hyper-V, Active Directory, ISP connectivity, endpoint security tools, virtualization platforms, Teams, wireless access points, print services, file shares, Sharepoint, Entra ID

Remote Desktop, Mac Os, Vdi, Desktop Support, Servicenow, Software Troubleshooting, Vpn, Inventory Management, asset tracking, Soft Phones, Helpdesk, Windows 11, Tablet Support

IT Support (Hardware and Software Troubleshooting), Customer Service Support IT Service Management (ServiceNow or similar tools), Network Management (Basic Networking and Connectivity), Problem Management and Root Cause Analysis

Ui Policies, Itil Processes, Scripting, Javascript, ServiceNow administration, field service modules, data import sets, CMDB structure, preventative maintenance scheduling