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Collaborate with data science and engineering teams to develop advanced LLM solution models, predictive analytics, recommendation systems etc. to enhance chatbot effectiveness.

Effectively manage stakeholder expectations and project timelines by developing detailed product plans, proactively mitigating risks, and ensuring seamless collaboration and communication across cross-product teams, engineers, product ops, and analysts.

Work closely with business teams to develop features aligned with business goals, helping stakeholders understand the product, communicate its value, and define strategic priorities together.

Conduct comprehensive market research and competitor analysis to identify opportunities and gaps, applying tailored strategies to refine product positioning and performance, and preparing product proposals to drive informed decision-making.

Requirements:

Bachelor's degree or above in Computer Science, Math & Stats, Engineering, or a related applied quantitative field. Or experience in lieu
At least 3 years of full time experience as a product manager.
At least 1 year of full time product management experience or domain knowledge in one or more of the following areas is preferred: Chatbot technology, recommendation systems, user segmentation & targeting, e-commerce risk management and user experience optimization.
Excellent problem solving and analytical skills
Effectively communicate complex business/technical information with different audiences verbally or in writing
Self-driven, positive attitude and team player
Experience in using data science and machine learning to solve problems

Product Manager - Chatbot