ment standards.

Responsibilities

Review and process account opening documentation for corporate and private banking customers to ensure compliance with internal policies and regulatory requirements
Perform system account opening and create and maintain accurate customer records and risk profiles
Support business-as-usual operations by following departmental procedures and regulatory guidelines, focusing on customer acceptance standards
Coordinate with relevant parties to resolve discrepancies and escalate exceptions to supervisors when necessary
Ensure compliance with AML/CFT, data protection, and risk management policies by promptly reporting issues or exceptions
Respond to enquiries from business units and operations teams via phone and email to provide timely support
Set up online banking services for new customers to facilitate account access
Contribute to ad hoc projects or assignments as required to support team objectives

Required competencies and certifications

Preferred competencies and qualifications

Bachelor's degree in Finance, Economics, or a related field
At least 1 year of relevant experience in KYC, onboarding, or AML/CFT-related roles
Proactive and detail-oriented work approach with the ability to work independently and take responsibility
Strong communication and problem-solving skills to collaborate effectively across teams

KYC & Account Opening/Client Onboarding Operations Officer (1-year renewable contract)