omni channel , Servicenow, CSS, Soap, HTML, Figma, REST, Javascript, Flow Designer, Virtual Agent, NOW Mobile, UI Builder

Waterfall, Use Cases, User Stories, Uml Diagrams, change management, Frs, Agile, release management, Testing, Gap Analysis, Wireframes, Sdlc, Requirements Management, Requirements Elicitation, UAT matrices, functional UAT testing, defect resolution, release processes, BRDs, product documentation, Business Analysis, process flows, feature prioritization, project schedules

Vim, Servicenow, Sap Ap, Abap, Sap Fi, Concur

Test Case Development, QA testing, Jira, Confluence, Agile Methodologies, Monitoring and analytics

Apis, Power Bi, Agile Methodologies, Uml Diagrams, User Stories, Tableau, JIRA, Sql, Confluence, Microsoft Clipchamp, generative AI, data analytics tools, camtasia, ERP systems, large language models, process modeling tools

AWS, Database Management, Python, Data Analytics, Requirement Gathering, Confluence, JIRA, Design Thinking, Value Realization Frameworks

naming conventions , Integrations, Metadata Management, Apis, Validation Rules, Jira, Confluence, System Architecture, Data Governance, end-to-end data flows, data standards, taxonomy design, Claravine, Data Mapping, data models