TaskUs Job Description - Talent Acquisition Systems Expert

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today!

What can you expect in a Talent Acquisition Systems Expert role with TaskUs:

We are seeking a TA Systems Expert to lead the implementation and continuous evolution of our Talent Acquisition technology stack. You will be boots on the ground, responsible for ensuring our transition to Workday Recruiting is flawless and that we are leveraging cutting-edge AI tools to gain a competitive advantage in the talent market.

This is an on-site role designed for a professional who thrives on direct stakeholder engagement and has a proven track record of delivering successful, large-scale HR technology implementations.

Required Qualifications:

The Workday Expert: 2+ years of hands-on Workday experience, with full-lifecycle implementations of the Recruiting module.
The AI Innovator: Demonstrated experience implementing AI/ML tools within a recruitment workflow (e.g., chatbots, automated screening, or predictive analytics).
The TA Practitioner: You understand the why behind the how. You know how high-volume and executive recruiting differ and can build systems to support both.
Technical Toolkit: Advanced proficiency in Workday Calculated Fields, EIBs, Report Writer, and Security Groups.
Leadership: Proven ability to lead projects on-site, managing stakeholders from C-suite to entry-level recruiters.

Responsibilities:

Lead the end-to-end implementation/optimization of Workday Recruiting, including discovery, design, configuration, and UAT.
Own the Business Process (BP) design, ensuring workflows are lean, automated, and provide a world-class candidate experience.
Configure complex features such as Workday Docs (BIRT) for offers, Evergreen Requisitions, and Candidate Self-Service portals.
Act as the primary on-site technical consultant, translating recruiter needs into functional Workday logic.
Identify and implement AI-driven tools (e.g., Workday Illuminate, HiredScore, Paradox, or Eightfold) to automate candidate screening, sourcing, and scheduling.
Ensure all AI integrations are seamlessly plugged in to Workday, maintaining data integrity and a single source of truth.
Conduct regular audits of AI algorithms to ensure compliance with global hiring regulations and bias-mitigation standards.
Conduct on-site training workshops for Recruiters and Hiring Managers to drive 100% system adoption.
Create high-quality documentation, How-To guides, and video tutorials tailored to our specific Workday tenant.
Partner with TA leadership to define and track success metrics (e.g., Reduction in Time-to-Shortlist, Recruiter Capacity Increase).

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to

opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.