We're Hiring: Program & Transformation Lead

Location: Hyderabad India – Hybrid

Full-Time | Permanent Position

What you need to be successful

Transformation Strategy & Roadmap
Design and execute the GBS transformation vision and multi-year roadmap aligned with enterprise and functional strategies.
Identify and prioritize transformation opportunities across processes, geographies, and service lines.
Build strong business cases with clear value realization (cost, productivity, service levels, risk reduction).
Process Excellence & Operating Model
Lead end-to-end process re-engineering and standardization (Lean, Six Sigma, Design Thinking).
Drive adoption of best-in-class GBS operating models (global process ownership, tiered service delivery, COEs).
Establish and track KPIs, SLAs, and outcome-based performance measures.
Digital & Automation Enablement
Identify and implement automation and digital solutions (RPA, workflow, AI/ML, analytics, self-service).
Partner with IT, Digital, and external vendors to deliver scalable and secure technology-enabled solutions.
Drive intelligent automation pipeline and benefits realization.
Change Management & Stakeholder Engagement
Lead enterprise-wide change management including communication, training, and adoption management.
Act as a trusted advisor to senior leaders and global stakeholders.
Influence without authority across functions and regions.
Governance & Program Management
Establish robust transformation governance, cadence, and reporting.
Manage multiple transformation programs simultaneously, ensuring disciplined execution and risk mitigation.
Track benefits realization and ensure post-implementation value sustainment.
Capability Building & Culture
Build and embed a continuous improvement and transformation mindset within GBS teams.
Coach and mentor process owners, transformation managers, and CI practitioners.
Contribute to GBS maturity model advancement.

Key Stakeholders

Global Process Owners (GPOs)
Function Leaders (Finance, HR, Procurement, IT, etc.)
GBS Leadership & Country Heads
IT, Digital, Data & Analytics Teams
External Partners and Technology Vendors

Required Qualifications & Experience

Education

Bachelor's degree required; MBA or equivalent preferred.

Experience

8–15+ years of experience in GBS, Shared Services, Consulting, or Transformation roles.
Proven track record of delivering large-scale global transformations.
Strong exposure to process excellence, digital transformation, and operating model redesign.
Experience working across cultures and global locations.

Certifications (Preferred)

Lean Six Sigma Black Belt / Green Belt
PMP / PRINCE2 / SAFe
Change Management (Prosci, ADKAR)
RPA or Digital Transformation certifications

Key Skills & Competencies

Technical / Functional

GBS & Shared Services design
Process re-engineering & optimization
Automation & digital transformation
Data-driven decision-making and analytics
Program & portfolio management

Behavioral

Strategic thinking and problem-solving
Strong executive communication and storytelling
Stakeholder influence and collaboration
High learning agility and resilience
Results-oriented with a hands-on mindset

Success Measures

Transformation benefits realized (cost, productivity, quality).
Adoption and sustainability of new processes and technologies.
GBS maturity improvements and stakeholder satisfaction.
Speed and effectiveness of transformation delivery.

Some benefits of working with us

Access to a huge array of internal and external training courses on our learning system (free)
Access to self-paced language training (free)
Birthday or wedding anniversary gift of INR 1500
Charity work once a year, to give back to the community
Company car, phone if required for role
Competitive health and wellness benefit plan
Continuous professional development with numerous opportunities for growth
Creche facility
Employee Business Resource Groups (EBRGs)
Electric car charging stations
Hybrid work arrangement eg. 3 days in office
Internet allowance
No-meeting Fridays
Parking on site (free)
Relocation assistance available
Staff hangout spaces, enjoy games like carrom, chess
Transport by cab if working the midnight – 7am shift
Well connected to public transport, only a 10 min walk to office

We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

Solenis is constantly growing. Come and grow your career with us.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Designs and implements programs that supply the organization with trained executives in accordance with the organization's plans and strategies | Consults with management regarding the planning, development, implementation and evaluation of management training programs | Coordinates programs in management appraisal, counseling, promotion and placement