Introduction: A Career at HARMAN Automotive

We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

Engineer audio systems and integrated technology platforms that augment the driving experience
Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
Advance in-vehicle infotainment, safety, efficiency, and enjoyment

About The Role

As an MPS – Site Reliability Engineer (SRE), you will play a critical hands-on role in ensuring the reliability, availability, and performance of a SaaS platform. You will work closely with DevOps teams and business units to resolve production disruptions, improve monitoring, and strengthen Site Reliability and DevOps practices across the organization.

What You Will Do

Monitor application performance and infrastructure metrics in a 24/7 operational model.
Perform first-level analysis and troubleshooting of production issues using traces, metrics, and dumps from APM tools.
Collaborate with DevOps teams to maintain and improve infrastructure and platform stability.
Develop basic automation and scripts to generate operational and performance reports.
Prepare, analyze, and present performance and reliability metrics to stakeholders.
Participate in and lead incident and problem management calls.
Analyze historical data to identify trends, perform problem clustering, and support root cause analysis.

What Makes You Eligible

Bachelor's degree in Computer Science / Electronics & Communication / Electrical Engineering or a related engineering discipline.
3 to 6 years of experience supporting production systems in a SaaS or enterprise environment.
Experience working in incident and problem management processes.
Hands-on exposure to Linux-based operating systems (Ubuntu / Red Hat preferred).

What You Need To Be Successful

Experience monitoring 24/7 SaaS environments with a solid understanding of Infrastructure & Platform (I&P) management.
Basic working knowledge of Cloud platforms and Kubernetes.
Working understanding of Docker and container orchestration (Kubernetes) for troubleshooting.
Strong understanding of monitoring and observability tools; Datadog experience is a strong plus.
Basic scripting skills for troubleshooting and automation.
Good understanding of networking fundamentals: TCP/IP, HTTP, DNS, IP addressing, VPN, especially in cloud setups.
Experience debugging production-level issues using logs, traces, metrics, and dumps.
Ability to analyze data manually and create meaningful reports and insights.
Strong communication skills to collaborate effectively with cross-functional teams.

Bonus Points if You Have

Hands-on experience with Datadog or similar APM and observability tools.
Exposure to cloud networking concepts in AWS, Azure, or GCP.
Experience contributing to SRE or DevOps maturity initiatives.
Experience using tools such as Jira, Mattermost, and Confluence.
Prior experience in automation of monitoring or reporting workflows.

What We Offer

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Access to cutting-edge technologies and tools
Recognition and rewards for outstanding performance through BeBrilliant
Chance to work with a renowned German OEM
You are expected to work all 5 days in a week in office

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you're ready to innovate and do work that makes a lasting impact, join our talent community today!

Important Notice: Recruitment Scams

Please be aware that HARMAN recruiters will always communicate with you from an @harman.com, @careers.harman.com or harmanglobal.avature.net email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: [HIDDEN TEXT].

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)

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