Databases, Apis, Authentication, Integrations, HTTP requests, Cloud environments, Browser developer tools

ticketing systems , Servicenow, HTML, Rest Api, Sed, Javascript, Tls, Python, Oauth, CSS, PowerShell, Grep, Jwt, Bash, SSL, Sql, Sso, Log Analysis, Awk, Authentication, Xss, Web Security, Technical support, Authorization, zendesk, Freshdesk, CORS, Helpdesk, Jira Service Desk, CSRF

Power Bi, Cloud Networking, Jira, Postman, Rest Apis, Sql, Dynamics 365, Curl, MySQL, PostgreSQL, SQL Server, Oracle, Salesforce, SOAP APIs, zendesk, Web SaaS Troubleshooting, Application Log Analysis

Nginx, Kibana, Yaml, Servicenow, Apis, Kafka, Json, Grafana, Microservices, Docker, MySQL, Elasticsearch, Xml, Microsoft Azure, Postman, Kubernetes, AWS, SaaS applications, Jira Service Management, multi-tenant application environments, ITIL Foundation certification, Linux-based systems

Json, Dns, Kibana, Debugging Tools, Networking Concepts, Postman, Apis, Curl, Firewalls, Voice SIP protocols, latency, SIP call flows, webhooks, ports, HTTP methods, cloud platforms, VSIP