Opening for US Healthcare AR Caller (Voice) Chennai

Experience: 1 to 4 yrs.

Shift: US Shift (Night Shift)

Skill: AR Caller (Voice Process) - Health Care

Specification: Excellent Verbal and Written Communication Skills, Revenue Cycle Management, Denial Handling, AR Calling, US Healthcare, Medical Billing, RCM

Job Description:

Review and analyze denied claims to identify root causes and trends.
Develop and implement strategies to reduce claim denials and improve reimbursement rates.
Work closely with insurance companies, healthcare providers, and internal teams to resolve denied claims.
Prepare and submit appeals for denied claims, ensuring all necessary documentation is included.
Monitor and track the status of appeals and follow up as needed.
Maintain accurate records of all denial management activities and outcomes.
Provide regular reports on denial trends, appeal success rates, and other key metrics to management.
Stay updated on industry regulations and payer policies to ensure compliance.

SKILLS AND COMPETENCIES

Strong verbal and written communication skills
Should possess neutral accent and good adoption to US culture.
Ability to resolve customer queries in the first point of contact.
Focus on delivering a positive customer experience
Should be professional, courteous, friendly, and empathetic
Should possess active listening skills
Good data entry & typing skills
Ability to multi task.
Capable of handling fast-paced, innovative, and constantly changing environment
Should be a team player.
Ability to contribute to the process through improvement ideas.

Note:

Immediate joiners preferred (≤ 30 days notice period)
Candidates must have complete set of relieving letters from all previous employers

Interested candidates, kindly register below link HCLTech _US Healthcare AR Caller – Fill out form or share your profile to [HIDDEN TEXT] with below given details.

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