Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : Microsoft Azure OpenAI Service

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or SaaS applications to meet evolving business requirements. This includes managing application features, overseeing release processes, and ensuring the overall stability and performance of the systems. The role requires working with various tools, application programming interfaces, and low-code platforms to tailor solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with cross-functional teams to address operational challenges and optimize application functionality is also a key aspect of daily activities.

Roles & Responsibilities:

Expected to perform independently and become a subject matter expert.
Required active participation and contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with stakeholders to gather requirements and translate them into effective application configurations.
Monitor application performance and proactively identify areas for improvement to enhance user experience.
Document configuration changes and maintain clear records to support knowledge sharing and continuity.
Assist junior team members by providing guidance and sharing best practices to foster professional growth.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Microsoft Azure OpenAI Service.
Experience with cloud-based application deployment and management.
Familiarity with APIs and integration techniques to connect various software components.
Knowledge of low-code or no-code platforms to customize and extend application capabilities.
Ability to troubleshoot and resolve issues related to application stability and performance.
Strong problem-solving skills with a focus on delivering scalable and maintainable solutions.

Additional Information:

The candidate should have minimum 3 years of experience in Microsoft Azure OpenAI Service.
This position is based at our Bengaluru office.
A 15 years full time education is required.

, 15 years full time education