What You will do:

Conduct periodic FM, Compliance, risk and quality audits across sites
Assess compliance to SOPs, SLAs, safety and statutory requirements (wherever applicable)
Identify service delivery gaps and drive CAPA with Facilities teams
Maintain FM risk registers and track closure of audit findings
Institutionalize audit frameworks, checklists and quality benchmark
PMO – Special FM Initiatives-Govern and track cross-functional FM projects such as workplace space planning, workspace utilisation, FM automation / digitization, CAFM / IWMS implementation, energy and sustainability initiatives
Monitor project timelines, risks and drive structured project reviews and reporting
Partner with Security, IT, EHS and external auditing teams to drive audit closures and project outcomes
Enable vendor performance governance through SLA and compliance reviews
Drive SOP adoption across internal and outsourced FM teams
Lead Facilities Management operations for Gurgaon location, ensuring service excellence, governance of daily operations, adherence to standards, and driving cost and quality improvement initiatives
Support transportation services & internal events including Annual Awards
Periodic review with FM service provider to ensure adherence and compliance to the service contract.
Support implementation of best practices across facilities operations

What You will Need:

Graduate/Postgraduate with minimum 8 yrs of relevant work experience
6 years of work experience in in Risk, Quality & PMO-FM Audit Scores (Internal & External), SOP Compliance Levels, Risk Closure Timelines, Delivery of FM Transformation Projects,Adoption of Automation / Utilisation Programs
Hand on experience in Facilities Operations- Vendor SLA Performance & compliance adherence, Workplace experience improvements, Cost optimization initiatives
Adapting quickly to new situations where roles and work are not clearly defined.
Identifies stakeholders, seeks inputs and actively listens to build support and identify best solutions Build relationships proactively – networks with other teams to discuss common issues and share knowledge.
Be outcome oriented – Understands the intended outcomes of own work and how they contribute to Stryker's broader objectives

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Associate Manager, Risk, Quality & PMO - Facilities Management