Position Summary

The performance engineering team provides enterprise-wide performance evaluation and tuning recommendations to measure non-functional requirements for applications and infrastructure components. The performance engineer must have knowledge of performance testing tools such as Neoload, Loadrunner or Jmeter and Monitoring tools like Dynatrace, AppDynamics, Splunk. The performance engineer should have extensive experience measuring application response times, error rates, throughput, and resiliency behaviors. Also, the performance engineer should understand Middleware technologies, especially Java application server technologies. In addition, the engineer should have direct experience partnering with product vendors, applications teams, and support teams to resolve issues and achieve organizational goals.

Job Description & Responsibilities

Work with developers to define non-functional requirements
Work with data team to ensure the volume and integrity of the data will meet testing requirements
Create and modify performance test scripts
Test, measure, interpret application non-functional requirements
Monitor the application and infrastructure during test
Interpret infrastructure key performance indicators
Diagnose application errors and slow performance
Utilize DevOps tooling to automate testing
Develop reports summarizing the results of testing
Participate on calls or chat during load testing and go / no-go recommendations
Engage various infrastructure and application teams to receive sign-off
Lead Proof of Concepts (POCs) including working with application teams, consultant firms, and product vendors
Provide knowledge transfer to team members
Partner with application development and production support leaders
Engage in capacity planning discussions, forecasts, solutions

Qualifications

Competencies / Skills:

Customer Focus – is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; and establishes and maintains effective relationships with customers and gains their trust and respect
Interpersonal Savvy – relates well to all kinds of people—up, down and sideways, inside and outside the organization
Learning and Applying Quickly – learns quickly when facing new problems; a relentless and versatile learner; and quickly grasps the essence and the underlying structure of anything
Organizational Agility – knowledge about how the organization works; knows how to get things done both through formal channels and the informal network; and understand the culture of the organization
Perspective – can discuss multiple aspects and impacts of issues and project them into the future; can think globally; and looks toward the broadest possible view of an issue/challenge
Priority Setting – quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; and create focus / eliminates roadblocks
Problem Solving – looks beyond the obvious and doesn't stop at the first answers; is excellent at honest analysis; and uses rigorous logic and methods to solve difficult problems with effective solutions

Education

Bachelor's Degree or higher preferred or equivalent work experience.

Experience Required

5 - 8 years of experience working in an environment supporting enterprise applications

Experience Desired

Experience with product vendor relationships
Strong written and verbal communication skills
Strong interpersonal and relationship skills
Strong analytical and problem solving skills
Demonstrated Teamwork behaviors
Experience utilizing DevOps tools.
Experience managing large and complex end to end performance tests

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Application Development Lead Analyst - HIH - Evernorth