Summary
Imagine what you could do here. The people here at Apple don't just create products — they create the kind of wonders that have revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us lead the future generation of innovation.

Description
Join our Windows & macOS Systems Engineering team within the Fleet Operation Engineering Group — the people responsible for keeping the systems and storage infrastructure that power Apple's services running and secure at extraordinary scale.

This role sits at the heart of large-scale Windows operations. You'll own the configuration, provisioning, and health of Windows environments — designing automation tools that reduce toil, maintaining Windows infrastructure at large scale, and partnering closely with developers, DBAs, network engineers, information security, and EPMs to build the environments that make Apple's products possible.

If you are energized by solving complex storage and systems challenges, thrive in collaborative cross-functional settings, and take pride in building reliable, automated infrastructure — you'll find a meaningful home on our team.

Responsibilities

Maintain tools for deploying Windows OS to bare metal systems and multiple cloud environments
Support a dynamic, distributed Hyper-V environment
Utilize Microsoft Endpoint Configuration Manager for Configuration Management
Windows patch management using Microsoft Endpoint Configuration Manager
Develop and maintain automation and monitoring tools to improve reliability and stability
Administer and troubleshoot complex Windows environments
Use all available tools to determine root cause analysis when issues arise
Collaborate regularly with Application teams, DBAs, network engineers, and EPMs to build new environments and support new product initiatives
Work with storage engineers to utilize different types of SAN devices
Participate in the feedback cycle for tools, issues, and projects to make each better
Perform on-call duties as needed

Minimum Qualifications

0-18 months of experience administering windows & macOS operating systems
Knowledge of with Windows fundamentals
Knowledge of Active Directory User and Device management
Knowledge of PowerShell commands and scripting
Knowledge of networking fundamentals
Knowledge or experience working with ticketing systems
Knowledge of local and network firewalls

Preferred Qualifications

Experience with configuration management tools such as MECM
Ability to thrive in a highly collaborative, cross-functional environment with a sense of shared ownership
Ability to troubleshoot server hardware and Windows Server utilizing log files or other tools
Knowledge or experience securing Windows, Active Directory, or Configuration Manager environments
Knowledge or experience with Go or Python
macOS experience in a data center environment
Bachelor's degree or equivalent experience in Computer Science, Information Management, or a related field

At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple's workplace

Role Number: 200664897-0321

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Windows Systems Engineer- Fleet Operations Engineering