lending , Blockchain, Digital Transformation, Business Architecture, Advanced Analytics, Aml, Product Implementation, Artificial Intelligence, Change Management, Automation, Cloud, Process Consulting, Post-merger Integration, Agile delivery, Banking industry knowledge, Business Strategy, Cost Optimization, Program Management, Business Analysis, Core Banking Transformation, Kyc, Commercial Banking, It Strategy, Retail Banking, Trade Finance, Financial Services, Customer Experience Design, Omni Conversational Channels, Mortgages, Social Mobility, Mobile Banking, Corporate Banking

Management Consulting, Consulting, Finance, Microsoft Dynamics 365 Business Central

Ms Office, Business Acumen, Digital Growth Mindset, Financial Analysis Reporting, Compliance Audit Management

activation , Control and minimize financial & reputational loss to the Bank, calling , liabilities , Volumes, complete and correct information, pleasant experience, dialer hygiene parameters, Show the value and convenience in usage of bank products, Create an experience for customer to do transaction with HDFC Bank on his banking needs, DC EMI contribution, guidelines on floor discipline, Merchant Engagement, product penetration in the contacted customer, Call Quality, Winback Merchants, Count of calls, Correct capture of customer interaction, Unit Manager, Service, Tele, usage of Merchant Products, TPP Products, Product Processing, Curing of rejects, Effective interaction, Time on system, Training Manager, minimal rejects, Complaint Handling, Quality of sales, Tele Calling, Educate the customer on products of the Bank, product regulatory compliance, product sourcing, tagging in Dialer, quality of Call experience, communication with the customer, Increase product penetration within the non-managed customer base of the Bank, Tap existing opportunities across Retail Assets, Instalment Finance Business, Monitoring cancellations, Monthly productivity, Credit, cancellations, Debit Card, feedback shared with by the supervisor, Enhanced spends, Value target achievement, TELE BANKING EXECUTIVE is required to adhere to all laid down guidelines for, Meet penetration objectives across core product segments, ME activation, Payments, Product level Unit, Retention

Masters in Business Administration specialized in Finance, Accounting, Finance, Chartered Accountant, Certified Financial Analyst, Data analytics tools and techniques

risk management, Credit Administration, portfolio selection, KYC norms, Business Finance, Pre-screening, loan structuring techniques

Sales and Negotiation Skills, Client Relationship Management, Knowledge of banking products and services, Financial Acumen, Problem-Solving Abilities, Communication

Finance industry awareness, Product Subject matter expertise, Problem Solving Skills, Peer level co-ordination and influencing skills, Business perspective planning, Self-management