Overview

Microsoft's mission is to empower every person and every organization on the planet to achieve more. At the heart of this mission is a culture grounded in growth mindset, operational excellence, and continuous innovation enabling teams to deliver technologies that transform industries and positively impact billions of lives worldwide.

Cloud Operations & Innovation (CO+I) is the engine that powers Microsoft's cloud platform, responsible for the end‑to‑end planning, acquisition, construction, and operation of one of the world's largest and most advanced datacenter infrastructures. Spanning supply planning, strategic acquisition, global construction, datacenter and edge site operations, critical environment availability, engineering, and infrastructure innovation, CO+I plays a pivotal role in enabling Microsoft's cloud growth at global scale.

To support the continued growth and transformation of our APAC business, we are seeking a highly strategic APAC CO+I Business Manager to partner closely with regional leadership. In this role, you will help drive business execution, operational governance, and organizational effectiveness across a complex, rapidly expanding infrastructure portfolio ensuring regional priorities translate into measurable outcomes aligned with Microsoft's long‑term strategic objectives.

As a key member of the regional leadership team, you will enable informed decision‑making, advance critical business initiatives, and lead process improvements that strengthen execution discipline and operational scale across APAC.

Joining this team provides a unique opportunity to operate at the center of Microsoft's cloud infrastructure growth, driving strategic execution, enabling regional impact, and helping shape the future of cloud delivery in one of the fastest‑growing markets globally.

Responsibilities

Business Operations

Supports day-to-day business operations and planning. Helps to manage team's rhythm of business (ROB), attends key meetings, ensures timely response to action items, fields and gathers information about engagement asks, and assists in preparation for executive meetings.
Assists with ROB by kicking off internal initiatives with relevant team leaders/members, managing team adherence to organizational compliance goals, and communicating team feedback and questions.
Works with cross-team counterparts and supports collaborations with the leadership team to articulate objectives and deliverables and to measure the outcomes relative to the stated goals.
Creates robust, efficient and sustainable business processes and programs.
Follows best practices for strategy, consolidates information, and advocates for and prepares information to support the presentation of business cases to leaders. Collaborates with partners and Microsoft stakeholders to ensure alignment in creation and implementation of execution plans.
Researches and prepares information for the team. Tracks and reports on key performance indicators (KPIs) and aids in data-driven decisions.

Organizational Health

Tracks the use of role-based compliance trainings and new trainings, as well as leading collaborating on culture initiatives (e.g., Diversity and Inclusion, hiring, onboarding) while partnering with Human Resources to do so. Drives training completion rates and ensures a healthy compliance scorecard for the team.
Analyzes performance metrics to support accountability for the team in executing core business activities.

Capabilities

Strong project management and organization skills, with the ability and passion around people management.
A track record of effectively collaborating across groups, to drive clarity and effectiveness in rhythm of business.
Proactiveness and a strong positive outlook and approach to change management.
Strong business acumen and mental agility to ramp quickly across our diverse business and offerings.
Enjoy working under pressure and deadlines, with a strong ability to manage complexity while driving clarity.
Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results.
Able to simplify complex ideas into easy-to-understand concepts for communications.
Demonstrated strong capability in verbal and written communications skills across a geographically dispersed audience.

Qualifications:

Bachelor's degree in business, Operations, Supply Chain, Finance or related field AND 6+ years work experience in operations management, program management, process management, process improvement

Master's Degree in relevant field (e.g., MBA) AND 3+ years of experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.