Are you driven, results-oriented and a team player

Do you speak, read and write in multiple languages

If yes. Read on.

With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.

At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.

It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you'd like to embark on, keep reading!

In the Sales Development Representative role (we also call them sales coordinators here), you'll explore new business opportunities and build strong relationships with potential customers. As the first point of contact for new clients, you'll play a key role in the Sales team, understanding customer needs and qualifying leads.

You don't need to be an expert in our industry—we'll help you learn. The work is fast-paced and challenging, so we're looking for someone curious, driven, and eager to improve.

We also welcome fresh graduates ready to kickstart their careers!

What you will need to do:

Discover new business opportunities and build relationships with potential customers, ensuring a successful pre-sales experience by fully understanding business needs and qualifying opportunities
Engage with customers over chat and phone to identify their needs and provide them with the best possible solution
Leverage your creativity and problem-solving skills to address customer concerns and find innovative solutions
Work closely with sales executives to develop effective sales strategies and ensure a seamless handover of leads
Provide feedback and suggestions to the product development team to ensure that our products meet the needs of our customers

We're seeking a Sales Development Representative who embodies the following traits:

Are verbally proficient in English, Chinese and Bahasa Malaysia
Able to read and engage with people well
Comfortable with multitasking and handling customer inquiries over chat and phone
Ability to learn quickly and understand technical information
Able to pitch value and benefits with absolute conviction and clarity
Resilient, able to handle rejection and apply feedback immediately
Availability to work 5 days a week, including weekends and public holidays
Prior experience in winning SME businesses is a plus

What makes working at StoreHub awesome (and refreshing!):

Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you're tired of corporate nonsense you'll feel right at home.
Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.

CHANGE. Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.

Communicate for Clarity
Humble and Hungry
Authentic but not an *sshole
Nimble and Quick
Growth Mindset
Efficiency and Excellence

We do have all the other cool perks too:

Apple Macbooks for everyone
Free Season Parking
Fully stocked fridge and pantry - Coffee, snacks, and more yums
Cutting edge tools. If something can be automated, we'll make it happen
Medical and Dental Outpatient Visits + Medical Insurance
Opportunities for career growth and continuous learning

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.

Senior Coordinator, SMB Growth

Sales Coordinator (MY)