NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Support Senior Associate to join our team in Bangalore, Karntaka (IN-KA), India (IN).

Network -

Job Responsibilities:

Gather requirements, analyze technical networking issues and provide options and recommendations.

Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area.

Supporting customer environments on 24x7x365 basis.

Mandatory:

Hands-on experience in troubleshooting routing protocols

Knowledge of Network Monitoring Tools

Network support and/or Network operations experience of Min 1-3 years

Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines

Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept.

Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network

Advanced knowledge and troubleshooting skills to support wireless infrastructures.

Advanced skills in gathering requirements and designing/implementing/supporting network solutions

Advanced skills and knowledge and adherence to Change Management processes

Excellent communication skills, both written and oral

Strong customer service skills interfaces with customers, end users, partners and associates

Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals

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Experience :-

over 3 years of relevant experience or equivalent combination of education and work experience.

Skills :-

Good troubleshooting skills

Customer facing skills

Good verbal and written communication skills.

Educational Qualification :-

B.Tech. or Any Graduate

Minimum Certifications or Professional Credentials:-

CCNA/ CCNP level certification.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

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